Under minimum supervision, demonstrates thorough understanding of each Accounts Receivable processing function. Accounts receivable clerk will be assigned multiple administrative duties within the company to ensure effective, efficient and accurate servicing of policies. Accelerates processing of insured, agent and underwriters policy changes, taking payments from customers and solving issues in line with standard department procedures. Prepares information for clients and service partners according to specified procedures and instructions.

• Assists agents and underwriters with complex policy dispute functions.
• Works independently within scope of job function.
• Process adjustments and perform account reconciliations.
• Acts as a functional team member supporting production needs.
• Process payment changes and create manual invoices.
• Process credit card payments.
• Follows established corporate and department policies and procedures.
• Acts as support for other production functions.
• Processes complex accounts under client care.
• Research and resolve payment discrepancies
• Other duties as assigned.

• Requirements:
• 1-2 years accounts receivable experience.
• Insurance experience.
• Excellent attention to detail and accuracy.
• Be able to answer phones and have a good verbal and communication skills.
• Ability to succeed in a high production, deadline oriented environment.
• Ability to read and follow instructions.
• Eye-hand coordination, manual dexterity and the ability to operate general office equipment.
• Flexible, able to work additional hours as needed.

• Core Competencies:
• Meets deadlines, demonstrates adaptability and detail orientation.
• Shows work commitment and manages stress.
• Prioritizes work, focuses effectively.
• Seeks and accepts feedback.
• Drives results.
• Cross-trains.
• Understands dept. policies and procedures.
• Questions effectively.
• Provides specific, timely feedback.
• Writes clearly and concisely; speaks effectively
• Demonstrates appropriate business phone etiquette, has voice/phone presence
• Simplifies, improves work processes.
• Demonstrated technical aptitude.
• Follows through.
• Relates with diverse groups.
• Demonstrates client sensitivity.
• Consistently demonstrates the Values of Teamwork, Respect, Accountability, Professionalism and Integrity.

What We Offer:

AmTrust Financial Services offers a great work environment, competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical and Dental Plans, Life Insurance, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, and Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

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