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ARS- Data Analytics Lead

Employer
Allstate Insurance Company
Location
Northbrook, Illinois
Salary
Not Specified
Closing date
Sep 23, 2019

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Category
Actuary
Job Type
Not Specified
Career Level
Not Specified

Job Details

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Family Summary

ARS Data Analytics organization is responsible for building Advanced Analytics and Business Intelligence solutions/capabilities and contributing to Roadside Services Business objectives by identifying and developing growth and profitability opportunities that enable Allstate Roadside Services to generate profitable market share growth. Turn data into actionable insights and improve business performance. Identify the highest-value opportunities, source the most relevant & trusted data, apply world-class analytics and modeling, and drive data driven decisions across ARS business units.

ARS Analytics & Insights team embraces three key, interdependent components; Data, Analytics, and Insights that will make ARS drive better business decisions. The ARS Analytics & Insights team is responsible for performing extensive data analysis including; ARS data comprehension, collect data, describe data, explore data, and deriving the right insights. The core functions of ARS Analytics & Insights team are 1) Understand what the real business problem is, 2) Create an analytic plan with hypotheses, 3) Collect data, 4) Gather insights, and 5) Make recommendations.

Job Description

The Data Analytics Consultant is responsible for conceptualizing the cutting edge analytical approaches, executing the high-volume complex advanced analytics services on an ongoing basis and developing the reusable solutions. The Data Analytics Consultant needs to identify all of the possible data points to analyze and drive insights. Be a subject matter expert for assigned business unit and provide advice to business partners on the effective use of data and insights to make better business decisions. The Data Analytics Consultant is also responsible for identifying, analyzing, and interpreting trends or patterns in complex data sets. The Data Analytics Consultant will ensure a proper understanding of the customer problem and the questions that need to be answered using data in order for a customer project to succeed.

Key Responsibilities

  • Collaborate with business users and analyze the data and report on provider network severity, call acceptance, call center performance, partner reporting, marketing channel effectiveness, sales analysis, customer experience, and processing the claims
  • Perform an enablement role to facilitate data scientists in locating, understanding and selecting the appropriate ARS data. Work with data scientists to identify data needs, sources, and structure to support client issues
  • Deliver client analytics projects as part of broader team of data scientists and industry/solution professionals by working with the appropriate technical resources to transform client problems into technical problems
  • Translate business requirements and unstructured business issues into data analytic problems
  • Collaborate with business users to develop, build, and implement the well governed and structured reporting capabilities for Allstate Partners, Agents, and Consumers
  • Maintain deep business domain expertise in the use of data sources and applications to conduct research and gather the business data & analytical requirements, research data, and perform data preparation
  • Manage data as a strategic asset by ensuring team provides trusted, secure, quality data
  • Troubleshoot data quality issues - identifying root cause/system & documentation/communication of resolution
  • Create and maintain excellent data documentation that allows the data to be understood (Metadata) and leveraged for additional use.
  • Create best practices for testing/profiling of data to ensure proper operation and accuracy Effectively communicate technical analyses and results to analytics leaders

Job Qualifications

    Minimum five years of data analytics experience in an insurance services firm or similar environment Bachelor’s or Masters/MBA in a field such as Math, Business, Computer Science or Data Architecture
  • Detailed knowledge of Roadside Network Operations in Insurance industry and a strong understanding of business processes, including business operations, business delivery models and business revenue models
  • Strong communication skills with the ability to explain technical data analysis results to business people and business processes, challenges and issues to technical people
  • Advanced data management, quality assurance and data flow skills Experience using Python, SAS, R, SPSS or other programming language. Good knowledge with Oracle PL/SQL and MSSQL (T-SQL) queries Good Knowledge of database client software (i.e. TOAD, SQL+, SQL Developer) Experience in data extraction, data manipulation, analysis and reporting required.
  • Experience in dashboard design and development preferred.
  • Working knowledge of relational databases required.
  • Experience with BI tool such as Business Objects and Tableau.
  • Microsoft Office experience required
  • Experience working with distributed computing tools such as Hadoop and MapReduce to analyze data preferred.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment


Company

COMPANY INFORMATION The Allstate Corporation (NYSE: ALL) protects people from life's uncertainties with more than 113 million proprietary policies. Allstate offers a broad array of protection products through multiple brands and diverse distribution channels, including auto, home, life and other insurance offered through its Allstate, Esurance, Encompass, SquareTrade and Answer Financial brands. Allstate is widely known from the slogan "You're in Good Hands with Allstate." The Allstate Corporation is the largest publicly held personal lines property and casualty insurer in America. Allstate was founded in 1931 and became a publicly traded company in 1993. In 2023, Allstate was number 84 on the Fortune 500 list of largest companies in America. WHAT WE DO We’re more than insurance agents and claims representatives. We’re individuals with hopes, plans and passions. The biggest of which is helping people live smarter, safer lives. Doing so means continuing to re-imagine how we do what we do, the impact we can make on the world, ways we can each succeed in our own careers and actions we can take as a company that are good for all. To do that, we need all kinds of people – including lawyers, accountants, building engineers, project managers, marketing professionals, human resource specialists and so many more. WHO WE ARE – INCLUSIVE DIVERSITY    We hold each other accountable to encourage and embrace our collective differences. It’s our individual characteristics, values and beliefs, along with backgrounds and experiences that give us fresh perspective and purpose. We work harder, meet customer needs more effectively, share better, and identify more innovative ideas when we are accepted for who we are by the world around us. Our success comes from a chorus of many different voices. At Allstate, every voice counts.​ In our stand against racism, we’ve been making changes within Allstate. We’ve been listening, learning and engaging in change. We are focused on improving equity for all. Allstate is committed to long-term change not only in the way we conduct our business, but also for our employees. There’s a dynamic environment waiting for you here. You’ll find people with similar interests, as well as the many who’ll help expand your horizons. We believe in the power of connections. That’s why Allstate promotes diversity through a robust network of employee resource groups. It helps connect us all and supports our unique talents. Here are some of the available resource groups that actively support our employees: Abilities Beyond Limitations & Expectations African American Working Network Allstate Asian American Network Allstate Foster and Adoption Network Allstate PRIDE Allstate Veterans Engagement Team and Supporters Allstate Women’s Information Network Entrepreneurs at Allstate Families at Allstate Matter Native American Peoples at Allstate Professional Latino Allstate Network Young Professionals Organization WHY JOIN OUR COMPANY Allstate has been protecting people from life's uncertainties since 1931. We continuously develop and improve products and services so our customers can live well protected. For employees, we offer an environment that fosters innovative thinking and collaboration - where you'll be able to explore your ideas and feel proud of the work you do.  Our Benefits Allstate is dedicated to helping employees live happier and healthier lives. As a Fortune 100 company and industry leader, we provide a competitive salary and a benefits package that includes medical and dental insurance, tuition assistance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life - including a generous paid time off policy.  Growth and Development We support your desire to grow and provide opportunities to learn, explore new horizons, and follow your passion in a meaningful career. From access to hundreds of learning opportunities to in-house networking and rotational work experiences, Allstate is a place where you can forge your own path and expand your personal and professional potential. 
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