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Network Engineer (Platform) Entry Level (Weekend Shift Thurs-Sunday 9AM-7PM

Employer
Allstate Insurance Company
Location
Tempe, Arizona
Salary
Not Specified
Closing date
Oct 4, 2019

View more

Category
Entry Level, IT
Job Type
Not Specified
Career Level
Not Specified

Job Details

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

The Network Operations Center (NOC) Engineer will be assisting in the research, admininstration, and maintenance of new or existing network hardware and software technology components. The NOC Engineer utilizes systems, scripting, and developer skills to execute on tasks related to hardware and software technology component analysis, integration, and incident and problem resolution. The role also recommends changes to the configuration management plan and will report back on missing or erroneous information.

The NOC Engineer has knowledge in either enterprise UNIX, Windows, VMware or Storage technologies including NAS, SAN, Windows Server 2012/2016, RedHat 5-8. This person comprehends associated standards and can apply them in support of business needs within the Allstate environment.

Key Responsibilities

  • Support Windows, UNIX, HDS, and Rubrik enterprise-class platforms
  • Support healthy software development practices, including complying with the chosen software development methodology
  • Assist in applying software engineering practices to operations at scale
  • Provide feedback to Lead Consultants in the form of regular meetings, problem records documenting areas of improvements, and presenting back opportunities to improve availability and performance
  • Work with Lead Consultants to onboard technology including resiliency, alerting, availability, and platform performance
  • Use existing tools and leverage open source solutions to automate tasks with an emphasis on scalability and reliability
  • Assist in creating automation that remediates areas of concern within the system we support
  • Provide feedback to the technical leaders for the department focusing on strategy, service integration, monitoring, documentation, and Automation opportunities
  • Supports a continuous improvement mindset with the team, embracing a DevOps culture and constantly finding ways to make our systems more reliable
  • Learn supported technology integration with focus on service improvement to help grow to the next level
  • Monitor key performance indicators to ensure risks are being managed and to help avoid future impact using Data analytics and AIOP’s
  • Work with Lead Consultants and global teams when troubleshooting incidents
  • Support all technology stacks working Incident and Problem Records received/created within the NOC

Job Qualifications

Work Schedule: Weekend Shift Thursday-Sunday 9AM-7PM

Education: BS in Computer Science, or related technical field involving coding or equivalent technical experience

1-3 years of experience with enterprise systems and or Automation (nice to have)

Skills, Experience Required:

Soft skills

  • Highly selfmotivated and ability to work in a global team environment.
  • Excellent analytical, problemsolving and decision-making skills
  • Great communication, presentation, and interpersonal skills
  • Works well under pressure.

Technical skills

  • Resolve incidents using strong troubleshooting methodologies and standard operating procedures.
  • Ability to perform basic troubleshooting of Linux Red Hat RHEL 5.7 or Oracle Linux 5.6, 6.X , 7X, 8, LVM, VERITAS (Cluster Services, File system, Volume manager), Oracle and HP Blades Hardware knowledge’, and Unified Computing Systems (UCS) hardware knowledge.
  • Ability to perform basic troubleshooting of and understand SAN and NAS Storage systems in the following areas:
    • SAN Strage Arrays: HDS VSP, EMC VMAX 40K
    • SAN Switches: Brocade DCX/DCX4-S, Brocade 5100, Brocade 7800
    • SAN Management: Hitachi Dynamic Tiering, Hitachi Cmmand
    • NAS Strage; NetApp FAS3260, NetApp FAS6240, Oracle ZFS-SA 7420
    • NAS Replicatin: NetApp SnapMirror, NetApp SnapVault
    • NAS Management: OnCmmand v2EMC Atmos (hardware)

Job Qualifications (Cont'd)

  • Ability to perform basic troubleshooting of and understand Windows and VMWare systems
  • Familiarity with data protection technologies, including backup and antivirus systems.
  • Core Windows Server technologies (Active Directory, DHCP, DNS, WINS, IIS).
  • Familiarity with HP ProLiant rackmount servers and HP ProLiant blade servers.
  • VMware VCPDCV and Microsoft server certifications (MCSE/MCSA/MCITP) a plus
  • Experience with programming languages, (Power shell, Python, or Groovy)
  • Experience building and sustaining interconnected production services with APIs
  • Experience with IT infrastructure DevOps tools such as, JSON, VXML, GitHub, Ansible, & Jenkins

Responsible for the following technology, (Skill scale 1-5, 5 being expert)

  • RedHat – 2
  • Windows server 2012/2016- 2
  • Automation – 3
  • Brocade 2
  • Hitachi – 2
  • Rubrik 2

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Allstate generally does not sponsor individuals for employment-based visas for this position.


It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment


Company

COMPANY INFORMATION The Allstate Corporation (NYSE: ALL) protects people from life's uncertainties with more than 113 million proprietary policies. Allstate offers a broad array of protection products through multiple brands and diverse distribution channels, including auto, home, life and other insurance offered through its Allstate, Esurance, Encompass, SquareTrade and Answer Financial brands. Allstate is widely known from the slogan "You're in Good Hands with Allstate." The Allstate Corporation is the largest publicly held personal lines property and casualty insurer in America. Allstate was founded in 1931 and became a publicly traded company in 1993. In 2023, Allstate was number 84 on the Fortune 500 list of largest companies in America. WHAT WE DO We’re more than insurance agents and claims representatives. We’re individuals with hopes, plans and passions. The biggest of which is helping people live smarter, safer lives. Doing so means continuing to re-imagine how we do what we do, the impact we can make on the world, ways we can each succeed in our own careers and actions we can take as a company that are good for all. To do that, we need all kinds of people – including lawyers, accountants, building engineers, project managers, marketing professionals, human resource specialists and so many more. WHO WE ARE – INCLUSIVE DIVERSITY    We hold each other accountable to encourage and embrace our collective differences. It’s our individual characteristics, values and beliefs, along with backgrounds and experiences that give us fresh perspective and purpose. We work harder, meet customer needs more effectively, share better, and identify more innovative ideas when we are accepted for who we are by the world around us. Our success comes from a chorus of many different voices. At Allstate, every voice counts.​ In our stand against racism, we’ve been making changes within Allstate. We’ve been listening, learning and engaging in change. We are focused on improving equity for all. Allstate is committed to long-term change not only in the way we conduct our business, but also for our employees. There’s a dynamic environment waiting for you here. You’ll find people with similar interests, as well as the many who’ll help expand your horizons. We believe in the power of connections. That’s why Allstate promotes diversity through a robust network of employee resource groups. It helps connect us all and supports our unique talents. Here are some of the available resource groups that actively support our employees: Abilities Beyond Limitations & Expectations African American Working Network Allstate Asian American Network Allstate Foster and Adoption Network Allstate PRIDE Allstate Veterans Engagement Team and Supporters Allstate Women’s Information Network Entrepreneurs at Allstate Families at Allstate Matter Native American Peoples at Allstate Professional Latino Allstate Network Young Professionals Organization WHY JOIN OUR COMPANY Allstate has been protecting people from life's uncertainties since 1931. We continuously develop and improve products and services so our customers can live well protected. For employees, we offer an environment that fosters innovative thinking and collaboration - where you'll be able to explore your ideas and feel proud of the work you do.  Our Benefits Allstate is dedicated to helping employees live happier and healthier lives. As a Fortune 100 company and industry leader, we provide a competitive salary and a benefits package that includes medical and dental insurance, tuition assistance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life - including a generous paid time off policy.  Growth and Development We support your desire to grow and provide opportunities to learn, explore new horizons, and follow your passion in a meaningful career. From access to hundreds of learning opportunities to in-house networking and rotational work experiences, Allstate is a place where you can forge your own path and expand your personal and professional potential. 
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