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APL Product-Pricing Technician Team Leader

Employer
Allstate Insurance Company
Location
Chandler, Arizona
Salary
Not Specified
Closing date
Sep 23, 2019

View more

Category
Product Manager
Job Type
Not Specified
Career Level
Not Specified

Job Details

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Family Summary

The Technician family within the Product Operations department works closely with actuarial, quantitative analysts, underwriting and coverage consultants to develop, analyze, and implement needed price and underwriting changes in Allstate’s various lines of business. Responsibilities include interfacing with the different business units as well as internal customers in areas such as Technology, State Filings, other teams within Product Operations, as well as state Departments of Insurance.

Job Description

The Technician Team Leader I is responsible for managing and leading Technicians and providing oversight of projects of all levels of complexity as well as developing solutions of moderately to highly complex business problems and business unit issues. This individual will also serve as a point of contact and escalation for needs of members outside of the team.

Key Responsibilities

People Management –

  • Front-line leader position responsible for Product Operations pricing execution work performed by a team or their direct reports
  • Assesses resource needs including skills and training requirements (when leading project teams and/or managing direct reports) with guidance from senior leaders and with a proactive view of work in the pipeline as well as the flow of run the business work.
  • Supports and executes performance management and development plans for all of their direct reports with an emphasis on anticipating the need to build Product expertise
  • Provides general training and development to technicians on the team; establishes comprehensive development plans and job profiles
  • Responsible for participating in recruiting processes to ensure that individuals with the appropriate qualifications and skills are hired

Project Management -

    Plans, implements, manages, sponsors and/or contributes on Product Operations priorities using accepted project management standards
  • Forecasts short-term and long-term pricing deliverables through work with regional partners and territory portfolio managers
  • Communicates and presents project information as needed to inform and escalate to leadership
  • Ensures project controls are in place throughout the lifecycle of the project to ensure quality in a high volume environment
  • Assists in determining where additional resources/ expertise may be necessary to successfully complete projects/ assignments
  • Determines the integration and delivery of planned changes/ projects/products to regions/ field
  • Adheres to internal and external compliance requirements/standards
  • Functions as a liaison between business unit and systems or other areas of responsibility as required based on the projects they are assigned to
  • Serves as a subject matter expert for pricing from an internal perspective

Key Responsibilities (Cont'd)

Process Improvement/Innovation -

  • Supports and/or leads the development/design of new rating plans, programs, processes, products of moderate to high complexity
  • Establishes and evaluates procedures and processes regularly and determines/ recommends alternatives or improvements
  • Develops communication strategies and materials to support new plans, programs, processes, products
  • Solicits inputs from key stakeholders

Leadership/Right Environment -

  • Actively shares expertise among peer and other disciplines
  • Actively builds strong relationships among teams and team members to ensure cooperation on project objectives
  • Provides feedback on project team member(s) that contributes to performance management
  • Trains/coaches team members or peers

Job Qualifications

  • Education: College degree preferred
  • Experience: 3-5 years of related experience; insurance and/or pricing knowledge and experience in P&C industry is preferred
  • Strong proficiency in Microsoft Office suite
  • Advanced knowledge in the use of data sources and applications to conduct research
  • Strong data analysis and data review skills
  • Excellent attention to detail; can identify and resolve basic to moderately complex data issues
  • Strong written and verbal communication skills including the ability to effectively collaborate with multi-disciplinary groups and all organizational levels
  • High level organizational and project management skills in order to handle multiple concurrent assignments in a timely manner Strong decision making skills
  • Leadership skills focusing on people and process change
  • Works effectively in a team environment
  • Good presentation skills
  • High level organizational and project management skills in order to handle multiple concurrent assignments in a timely manner Strong decision making skills

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance.

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It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment


Company

COMPANY INFORMATION The Allstate Corporation (NYSE: ALL) protects people from life's uncertainties with more than 113 million proprietary policies. Allstate offers a broad array of protection products through multiple brands and diverse distribution channels, including auto, home, life and other insurance offered through its Allstate, Esurance, Encompass, SquareTrade and Answer Financial brands. Allstate is widely known from the slogan "You're in Good Hands with Allstate." The Allstate Corporation is the largest publicly held personal lines property and casualty insurer in America. Allstate was founded in 1931 and became a publicly traded company in 1993. In 2023, Allstate was number 84 on the Fortune 500 list of largest companies in America. WHAT WE DO We’re more than insurance agents and claims representatives. We’re individuals with hopes, plans and passions. The biggest of which is helping people live smarter, safer lives. Doing so means continuing to re-imagine how we do what we do, the impact we can make on the world, ways we can each succeed in our own careers and actions we can take as a company that are good for all. To do that, we need all kinds of people – including lawyers, accountants, building engineers, project managers, marketing professionals, human resource specialists and so many more. WHO WE ARE – INCLUSIVE DIVERSITY    We hold each other accountable to encourage and embrace our collective differences. It’s our individual characteristics, values and beliefs, along with backgrounds and experiences that give us fresh perspective and purpose. We work harder, meet customer needs more effectively, share better, and identify more innovative ideas when we are accepted for who we are by the world around us. Our success comes from a chorus of many different voices. At Allstate, every voice counts.​ In our stand against racism, we’ve been making changes within Allstate. We’ve been listening, learning and engaging in change. We are focused on improving equity for all. Allstate is committed to long-term change not only in the way we conduct our business, but also for our employees. There’s a dynamic environment waiting for you here. You’ll find people with similar interests, as well as the many who’ll help expand your horizons. We believe in the power of connections. That’s why Allstate promotes diversity through a robust network of employee resource groups. It helps connect us all and supports our unique talents. Here are some of the available resource groups that actively support our employees: Abilities Beyond Limitations & Expectations African American Working Network Allstate Asian American Network Allstate Foster and Adoption Network Allstate PRIDE Allstate Veterans Engagement Team and Supporters Allstate Women’s Information Network Entrepreneurs at Allstate Families at Allstate Matter Native American Peoples at Allstate Professional Latino Allstate Network Young Professionals Organization WHY JOIN OUR COMPANY Allstate has been protecting people from life's uncertainties since 1931. We continuously develop and improve products and services so our customers can live well protected. For employees, we offer an environment that fosters innovative thinking and collaboration - where you'll be able to explore your ideas and feel proud of the work you do.  Our Benefits Allstate is dedicated to helping employees live happier and healthier lives. As a Fortune 100 company and industry leader, we provide a competitive salary and a benefits package that includes medical and dental insurance, tuition assistance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life - including a generous paid time off policy.  Growth and Development We support your desire to grow and provide opportunities to learn, explore new horizons, and follow your passion in a meaningful career. From access to hundreds of learning opportunities to in-house networking and rotational work experiences, Allstate is a place where you can forge your own path and expand your personal and professional potential. 
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