Are You Driven?® We Are.

We are a company of driven, enthusiastic and determined people. We celebrate achievement and success. We foster innovation, determination and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make on a daily basis. At GAINSCO, It is our people that set us apart.

If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you.

Why Join GAINSCO?

By joining GAINSCO, you become part of a dynamic and growing organization that has been recognized as a Top Workplace in both our Dallas and Miami offices.

GAINSCO’s work environment rewards engaged individuals who have a desire to contribute and succeed. That’s because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a champion with GAINSCO.

What does a SUBROGATION SPECIALIST do?

• Maintains workflow by promptly initiating recovery efforts on referrals from adjusters; reviewing files; corresponding with insureds, attorneys, vendors, and other insurance carriers; mailing subrogation demands along with supporting documents; documenting subrogation efforts in claims diary; proactively communicating with key personnel in other Departments; receiving and processing payments; posting transactions in the claims database; compiling data and producing reports to monitor new referrals, closed files, and expected recovery amounts. Provides opinion on litigation potential to supervisor for assigning legal claims. Present contentions to Arbitration Forum as a cost-effective channel for subrogation recovery vs. litigation.
• Ensures compliance with established subrogation best practices by reporting “key driver” progress to the subrogation team leader; provide a regular status report on claims files assigned to vendors and attorneys, and communicate referral counts and recovery dollars on a regular basis
• Provides a bi-monthly status report on claims files that are assigned to vendors and attorneys by maintaining an active diary of the claim.

What is required?

Education:

• Bachelor’s degree or equivalent (with two years’ work experience within field of major is preferred)

Experience:

• Previous Customer Service and/or Claims experience within an Insurance environment is required
• Minimum of 3 years of experience in auto liability and property damage claims
• Full understanding of auto claims investigations and claims processing
• Prior experience interpreting policy language and state statutes is required
• Ideal candidate will have a proven track record of making sounds coverage and liability decisions based on facts presented by customer and/or through additional fact gathering and investigations

Other skills and abilities:

• Excellent verbal and written communications skills
• General office skills and basic math
• Ability to effectively manage own time while prioritizing multiple tasks
• Ability to remain calm when dealing with difficult customers
• Effective negotiating skills
• Ability to use logic and reasoning to identify approaches and solutions to problems

• Bilingual (English/Spanish) preferred

Required behaviors for all positions:

• Communicate with co-workers, management, customers, vendors, and others in a courteous and professional manner
• Conform with and abide by all Company codes, regulations, policies, values, work procedures and instructions
• Regular attendance

What else do you need to know?

• Competitive salary based on experience
• Excellent benefits package: medical & dental (Basic plan FREE), vision insurance, life insurance, short term and long term disability insurance
• Parental Leave Policy
• 401K + Company Match
• Paid Vacation + Sick days + Floating Holidays + Company determined Holidays

All offers are contingent upon a background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

GAINSCO is an Equal Employment Opportunity Employer