Engle Martin & Associates, a member of the Cor Partners family of businesses, provides commercial property, casualty loss adjusting and third party administration services. Team members are guided by a comprehensive business philosophy – to provide the best insurance claim adjustment results in the industry, present the most talented team members, foster an innovative and professional leadership team and develop client-focused technology. Our cultural vision – Our Foundation – means that we value both people and performance and that how we achieve results is just as important as what we achieve, and we’re looking for a Water Mitigation Analyst who believes the same.

We believe work should be meaningful and we remain dedicated to Our Foundation and the ethical principles that have guided us for more than twenty years. We offer a wide range of benefits so colleagues can choose what works for them, including a generous total rewards package and a casual work environment. We’re a growing company that looks for colleagues to grow with us – how far will your talent and dedication take you?

We currently have an outstanding and high impact career opportunity for a Water Mitigation Analyst. While reporting to our V.P. Performance Management Strategy, this is a home office based role which can be located anywhere within the continental U.S.

What You Do (essential duties):

• Work with Internal and External clients analyzing mitigation services cost.
• Provide reporting to our customers on any material differences between cost submitted vs final recommendation
• Understanding and utilization of the proper techniques applied to emergency water mitigation services
• Within the first 3 months of employment if not already obtain Certifications from Cleaning and Restoration (IICRC), Water Damage Restoration (WRT) and/or Applied Structural Drying (ASD)
• Adheres to all applicable State Insurance Regulation requirements and other applicable laws, regulations, and standards; assumes personal responsibility for maintaining the requisite state license for the state(s) assigned.
• Negotiate with vendors on final costs or settlements
• Establishes and maintains strong working relationships with existing and prospective clients; addresses client needs and directs problem resolution as necessary.
• Functions as an effective member of the team, assisting co-workers as needed and learning from colleagues and supervisors; supports the goals of the region, division, and organization; participates in special assignments and activities as required or approved; demonstrates initiative in the interest of Engle Martin & Associates, LLC and its customers.
• Upholds the values of Engle Martin & Associates, LLC and the culture, consistently demonstrating professionalism, integrity and the highest standards of ethical behavior and professional conduct; conducts oneself in a manner that reflects favorably on the organization. Maintains the confidentiality of proprietary and sensitive information, exercising sound judgment and discretion in any disclosure of information related to EMA and its endeavors.

You’re Right for this Role if (qualifications):

Demonstrates thorough skill set in, or demonstrates ability to quickly master, a variety of office software, including Microsoft Office Suite (including, but not necessarily limited to Word, Excel, PowerPoint, Outlook, Publisher, SharePoint, and Access), internet communication tools, Adobe, Riskmaster, DT& E, and SalesLogix. Skilled in use of internet for business research purposes; excellent transcription and keyboarding skills (including speed and accuracy); sound written and oral business communication skills, including formatting and preparation of memoranda, letters, and reports; basic mathematical skills; diplomacy; fine and gross motor skills, as well as mental requirements, to operate of standard office equipment, including personal computer, multi-line office telephone system and wireless communication and computing devices, photocopiers and scanning devices, audio visual equipment, and other routine equipment; time management, prioritization, and organizing skills; excellent interpersonal, customer service, and problem-solving skills; demonstrates teamwork, compassion, and respect toward others, as well as integrity, accountability and adherence to standards of ethical behavior and professional conduct, open and honest communication, and a commitment to continuous improvement and professional development.

WORKING CONDITIONS:

Work is generally performed in a typical home office environment, with limited exposure to harsh weather conditions, loud internal or external noise, fumes, or significant temperature changes.

PHYSICAL ACTIVITIES AND REQUIREMENTS:
Work can involve lifting and carrying up to 10 - 20 lbs.; frequent standing, sitting, walking, bending, and reaching; occasional kneeling and stooping; operating office equipment; periodic driving likely; visual acuity to prepare, read, and organize detailed hard copy and electronic documents; ability to speak and to hear the spoken word in normal face-to-face, telephonic, and web-based business communications. Willingness to travel in a work capacity, including occasional evening, overnight, and weekend hours. Willingness to accommodate occasional meetings and work activities that may be scheduled after normal daytime business hours.

We are an Equal Opportunity Employer offering competitive pay and benefits and an environment where teamwork, ongoing professional development, continuous improvement, and exceptional service are valued and rewarded.