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Senior Product Designer

Employer
Liberty Mutual Insurance
Location
Boston, Massachusetts
Salary
Not Specified
Closing date
Sep 18, 2019

Job Details

Advance your career at Liberty Mutual Insurance- A Fortune 100 Company.

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. We are leading the digital disruption in how we reach and interact with insurance customers. If you’re an innovative design and thought leader who wants to develop new digital ways to positively impact people then join our team and let’s build something great together.

ABOUT THE ROLE:

We’re looking for a Product Designer or Senior Product Designer (we can hire at either level) to join the Dotcom UX team. In collaboration with our UX team and embedded with an agile development team, you will create user-centered design solutions for both customers and prospects coming to LibertyMutual.com. You will be responsible for crafting best-in-class interaction design, focusing on optimizing the user experience. You’ll experience a degree of autonomy in your work, responsible for advocating for the user while working with product, engineering, and business stakeholders.

This role is based in Boston, MA.

KEY RESPONSIBILITIES:

User experience – You will create user-centered design solutions that emphasize ease of use, employ best-in-class interaction designs, and generally improve the customer experience. You will be responsible for developing product storyboards, personas/customer journeys, wireframes, flow diagrams, prototypes, and final visual assets.

Visual design – You will ensure that the look and feel, layout, and interaction details of your work meet the customer’s needs and deliver against business objectives. Ultimately you will be responsible for ensuring the work you turn out match the design system we’re developing and pushing out across all of Liberty Mutual’s digital touchpoints.

User research – You will identify user research needs and participate in immersive user research, partnering with our very capable user research team. You will advocate always for the user and ensuring what we build keeps their needs in mind.

Collaboration – You will be involved with the whole product lifecycle, from ideation through execution. As such, you will work with multiple functions, including product owners, developers, stakeholders, content strategists, and other designers. You will constantly seek feedback. And provide it back. You will integrate a multitude of considerations into your work.

Qualifications:

  • Bachelor’s degree or equivalent work experience.

  • 5+ years of professional experience designing for the web, mobile, apps and more.

  • Experience using methodologies such as Design Thinking and Lean UX.

  • Familiar working in an Agile development process, such as Scrum or Kanban. Also be familiar with enterprise build and release cycles.

  • Extensive experience collaborating effectively with cross-functional teams, including Development, Product, and Analytics.

  • Expertise in UX design, prototyping, visual design, with a strong understanding of user research.

  • Strong organization and analytical thinking skills, with a track record of turning moderately complex content into user scenarios, flows, and diagrams.

  • Online portfolio with case studies of relevant UX/UI projects.

Benefits:

We value your hard work, integrity and commitment to positive change. In return for your service, it’s our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Overview:

At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

We’re dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

Company

When people have a sense of security, they are free to relax, venture out, and live their lives. This is the feeling Liberty Mutual brings to the world every day. Founded in 1912, we are a global leader in property and casualty insurance, focused on protecting and preserving the lives and dreams of customers in more than 30 countries. With over 50,000 employees throughout the world, we offer you the chance to work for an evolving, growing company with a deep sense of humanity and a commitment to diversity and philanthropy. Join our team and go to work knowing that what you do matters. Because really it does.

 

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