Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Develops and oversees delivery of Risk Control services to assigned accounts country-wide. Has the ability to market and sell Risk Control services in new business presentations and to existing clients. Manages account budgets while responding to customer needs. Understands exposures and controls by class of business and can effectively communicate information to underwriting. This role reports to the Risk Control Director National Accounts. This job does not manage others This job works under General Supervision: Incumbent independently performs a variety of duties, including potentially complex duties within established policy guidelines; responsible for a defined set of assignments (e.g. assigned customers, claims or other specified set of responsibilities); is expected to set priorities and meet specific goals and objectives of the function or unit. (Typically pertains to advanced/operational, senior professional, unit supervisor)
Primary Job Duties & Responsibilities
Consult with clients on strategies for identifying hazards, evaluating existing controls and coordinating the delivery of Risk Control services that will assist them in their efforts to reduce or prevent losses. Analyze losses to identify trends and ensure the comprehensive plan addresses the loss leaders while being delivered using the appropriate resources. Negotiate and manage client expectations to achieve appropriate balance between service and cost. Influence clients to ensure commitment to service plan and implementation of recommendations. Builds and maintains productive relationships with underwriting, brokers, claim and the Risk Control service teams assigned to the account. Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations. Perform other duties as assigned.
Undergraduate degree in environmental health and safety, construction management, basic sciences and related technical fields required. 3 years of experience in safety, risk control, or related fields such as construction, manufacturing, or military required. Valid driver's license required. Must have or be able to attain appropriate certification to meet specific state requirements where applicable.
Education, Work Experience & Knowledge
Strong communication and interpersonal skills. Insurance industry acumen. Graduate degree in related field.
Job Specific & Technical Skills & Competencies
Technical aptitude, detail oriented. Superior communication skills-written, verbal and listening. Ability to quickly establish credibility and rapport with others. Self-awareness. Curiosity. Experience working in a collaborative environment. Critical thinking skills. Proven work ethic. Influencing skills.
Exposure to Excess Noise (Occasionally) Exposure to Dirt, Dust, Fumes, Smoke, Gases, or Other Irritating Substances (Occasionally) Exposure to Variable Weather Conditions (Frequently) Operate or work around moving machinery (Frequently) Travel (Varies with Territory Geography)
Operates standard office equipment (Frequently) Sitting (can stand at will) (Frequently) Standing (Frequently) Climb ladders and stairs and transition to access building roof areas and multi-story buildings. (Frequently) Use of Keyboards, Sporadic 10-Key (Frequently) Driving (Frequently) Lifting items up to (enter weight) (Occasionally) Walking on surfaces that are uneven, wet, icy, and somewhat unstable. (Frequently) Climbing unprotected heights (ladder, rooftop, stairs, loading dock) (Frequently)
Licensing or Certificates
As needed for discipline.
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.