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QA Engineer III

Employer
ICW Group
Location
San Diego, California
Salary
Not Specified
Closing date
Sep 24, 2019

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Category
IT
Job Type
Not Specified
Career Level
Not Specified

Job Details

As a QA Engineer III at ICW Group, you will maintain, negotiate, and establish in-house quality standards and specification, and act as a consultant to developmental and operational processes, quality practices, and quality audits. You will ensure design quality while making sure the software adheres to quality standards for testing all software products that are either built in-house or configured on the cloud.

The ICW Group IT team is looking for a game changer to join our evolving IT team and help shape the future of Worker’s Compensation insurance. Our goal is simple – drive business outcomes by empowering our talented team members to do great things! We strive to work smart, collaboratively as a team, and with integrity. The ideal team member will be passionate about learning new concepts to solve complex problems. Thinks outside-the-box to seize new opportunities, challenges established norms, and most importantly aspires to exceed our customers’ expectations. Each will present exciting and challenging tasks to tackle as you:

Essential Duties & Responsibilities:

Executes tasks that span across multiple systems/processes for one or more business projects/areas.

  • Reviews, analyzes, and evaluates business and IT systems and user needs to determine the best test approach.
  • Estimates, prioritizes, plans, and coordinates test activities.
  • Identifies, records, thoroughly documents, and tracks bugs
  • Partners with the Development team to perform test via standards based on APIs for communicating between applications.
  • Tracks quality assurance metrics including reporting on pre-defined KPI, defect densities, and open defects counts.
  • Influences quality engineering best practices within the scrum team.
  • Executes and maintains automated regression test suites using open source tools.
  • Follows standards in accordance with company policy and regulation (MAR, HIPAA, ISO 2700, ISO 27001, etc.).
  • Recommends process improvement and strengthens the quality standards and implements those improvements on approval.
  • Audits test deliverables to ensure they meet standards and takes corrective action to mitigate variances.

Develops detailed, comprehensive, and well-structured test plans and test cases.

  • Develops, publishes, and implements test strategy, test plans, and test scripts.
  • Develops and applies testing processes to new and existing products to meet stakeholders’ needs.
  • Develops and maintains automated test harnesses and libraries.
  • Develops and maintains testing standards, procedures, and guidelines to ensure consistent testing procedures.
  • Creates tests that cover functionality, load, security, etc. at the API and GUI levels.
  • Identifies risks and develops mitigation strategies.

Becomes a subject matter expert for one or more business areas and technical product.

  • Delivers quality process training to technical staff.
  • Acts as an internal quality consultant to advice or influence business or technical partners.
  • Performs quality audits across the various IT functions to ensure that quality standards, procedures, and methodologies are being followed.
  • Partners with distributed teams, outside vendors, or offshore testing partners.
  • Coaches and educates others to increase early defect detection rates and decrease defect escape rates.

Education and Experience:

Bachelor’s degree in Computer Science, Information Systems (or similar) and/or equivalent work experience. At least 4 years’ experience in similar position with at least 5 years of IT and/or relevant business experience.

Certifications, Licenses, Registrations:

Certificated Software Test Engineer (CSTE) or International Software Testing Qualification Board (ISTQB) preferred. CP-SAT Selenium Automation Testing certification preferred. Foundation level API certification preferred.

Knowledge and Skills:

Works in an agile manner and must be flexible to changing priorities. Must have ability to learn, analyze, and interpret technical documentation such as software requirements, detailed designs, flow charts and database schemas. Must have a customer-service mentality to resolve/avoid conflict and enable a team approach. Ability to speak in front of teams, stakeholders and management. Understanding of the software development life cycle processes; understanding of different testing methodologies and their proper application. Experience in analyzing requirements to reduce ambiguity and increase testability; experience developing and reviewing test plans, test cases, and test scripts. Ability to anticipate user behavior or risks to systems; ability to work independently; experience querying and using data to enhance testing approach/scope. Automation feasibility definition and hands-on execution experience; ability to train others on automation practices and tools. Experience mentoring junior QA team members. Knowledge of Insurance Industry best practices and business workflows a plus and Industry standard certification in Quality Assurance is strong desired. Strong experience with SQL and SQL and database schema designs and experience with building automation frameworks is a must. Ability to validate data transformations and perform End-to-End validations for ETL/ API enabled integrated systems. Work effectively in both Agile/Scrum and Waterfall (for specific external vendor-led efforts) frameworks.

Ability to work effective working with geographically remote and culturally diverse teams. Ability to quickly understand and gain domain expertise in highly complex existing application and architecture.

Physical Requirements:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Occasionally the work environment may be loud.

Your future is calling you… It’s time to take your career to a place that invests in its IT as the future! We look forward to hearing from you!

Company

 

ICW Header

 

Headquartered in San Diego, ICW Group is a multi-line insurer that provides coverage solutions to businesses through a network of independent agents and brokers. ICW Group offers three types of insurance—workers' compensation, earthquake and auto insurance. Known for meeting the needs of its policyholders, ICW Group prides itself on providing service that is truly customer-centric. In recent years, ICW Group has earned a reputation for helping policyholders achieve fewer and less costly claims. The company accomplishes this through extensive risk management expertise, highly proactive claims handling, and aggressive fraud monitoring.

At ICW Group, our focus and passion is offering great insurance products, services and experiences. We honor our commitments to our customers, our communities and each other to ensure that you have a better today and a safer tomorrow. With our home office in sunny San Diego, CA and with 10 branches across the U.S., ICW Group has over 40 years of experience in property and casualty insurance. Our passionate and creative team members are the power behind our successful business. 

A strategic investment in innovation today is critical to our success in the future. Our leaders welcome people who are eager to bring the power of innovation, the willingness to try something different or adopt a new approach or technology as we evolve to meet the needs of our customers and agents. Our culture fosters experimentation in models, processes, and products in an effort to move forward and help shape not only ICW Group’s future but the insurance marketplace as a whole. 

ICW Group is committed to the satisfaction of our customers and recognizes that satisfied, contributing Team Members are the foundation of a superior customer experience. With a team of 880, our enterprise is sized just right to provide broad challenging job responsibilities in a more personal environment. An important part of this personal approach to your success is our commitment to health and wellness. We provide a comprehensive program to help you maintain your total health because we believe that being at your personal and professional best is important to you and your family. 

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