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Call Center Sales Director

Employer
Capstone Search Group
Location
McAllen, Texas
Salary
$95k to $125k + incentive comp
Closing date
Oct 21, 2019

View more

Category
Customer Service, Operations, Sales
Job Type
Full Time
Career Level
Executive

Job Details

About the Role

Are you an experienced leader with a track record energizing sales reps and driving growth? Are you familiar with call center operations and technology?

This is a rare opportunity to take the reins of a hundred million dollar sales call center operation and grow it exponentially. As a key leader, you’ll work with peers in Marketing and Product to identify opportunities and turbocharge growth. Leverage talent acquisition and development capabilities to build a world class sales team.

Duties & Responsibilities

  • Directs operations of multi-site sales call centers including remote sales reps 
  • Aligns key metrics with strategic goals 
  • Hires and develops talent 
  • Oversees workforce management to meet the needs of the business 
  • Ensures compliance with applicable rules and regulations 
  • Maintains relationships with internal lines of business and brokered carrier markets to deliver relevant product offerings to customers
  • Utilizes enterprise data science and business analytics resources to make fact-based decisions

Skills & Experience

  • 5 years sales management experience required, preferably in D2C and/or call center
  • Property Casualty experience and producer license preferred
  • English/Spanish bilingual strongly preferred
  • Must have demonstrated interpersonal, training, and sales skills.

Compensation & Perks

$95,000 to $125,000 plus incentive comp based on sales

Company

Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm).

Company info
Website
Telephone
5152165457
Location
10647 Justin Drive
Urbandale
IA
50322
US

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