Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Designs and develops learning solutions that train employees to perform their roles. Under general supervision, designs and develops learning solutions and resources of increasing complexity used by professionals and facilitators to train employees to perform their jobs. Types of deliverables may include e-learning/self-paced learning solutions, multimedia, materials for instructor-led training, and job aids. Position may focus on design and/or development depending on organizational needs. This job may manage others. This job works under General Supervision: Incumbent independently performs a variety of duties, including potentially complex duties within established policy guidelines; responsible for a defined set of assignments (e.g. assigned customers, claims or other specified set of responsibilities); is expected to set priorities and meet specific goals and objectives of the function or unit. (Typically pertains to advanced/operational, senior professional, unit supervisor)

Marketing Description
Join our agile learning team to create holistic learning experiences and journeys and help people and teams fulfill learning outcomes in a user-centered and goal-directed way. Under general direction, design, develop and curate learning solutions and resources used by technology professionals to create and maintain full learning experiences. This role has a focus on LX design, multi-media development, learning environment design, and instructional design. Experience in UX or CX a plus!

Primary Job Duties & Responsibilities

• Conduct analysis and make actionable recommendations related to learning needs.
• Contribute to development of short- and long-term organizational strategies and initiatives.
• Recommend learning strategies and approaches for assigned projects; determine a preliminary level of effort required for each recommendation.
• Contribute to development of short- and long-term organizational strategies and initiatives.
• Develop a project plan, project schedule, and milestone dates. Manage work through the project lifecycle. May take on project manager role.
• Design and develop complex learning solutions aligned with business and learner needs.
• Deliver leading-edge solutions.
• May work with team to explore new technologies or be internal lead for a specific technology.
• Design and recommend measurement tools for specific solutions and for broader use across our organization.
• Monitor feedback, evaluate impact and effectiveness of solutions, and communicate results and recommendations to business partners.
• Right size and reduce resource requirements without impacting quality or effectiveness.
• Perform other duties as assigned.

Minimum Qualifications
Bachelor's degree or five years of experience in instructional design/technologies, adult learning, or business related field.

Education, Work Experience & Knowledge
Master's or Bachelor's degree in instructional design, learning and development, learning technologies, or comparable field preferred. Six or more years of experience applying adult learning and design best practices to design/develop engaging, effective learning resources in a wide variety of formats. Proficiency in MS Office products experience with at least 2 - 3 additional multimedia and learning technology tools such as iSpring, Lectora, Captivate, Adobe Products, SharePoint, Camtasia, web development, etc. Experience incorporating multimedia elements (audio, video, and graphics) into blended learning solutions. Strong written and verbal communication skills. Ability to self-review and meet rigorous quality standards. Experience working in a project environment and familiarity with project management tools and techniques. Demonstrated focus on continuous self-learning and exploring new trends, strategies, and practices in the talent development field. Experience building, maintaining, and repairing work relationships. Able to work effectively in collaborative work environment.

Physical Requirements
Operates standard office equipment - Continuously Sitting (Can stand at will) - Continuously Use of Keyboards, Sporadic 10-Key - Continuously