Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Works with business to identify the best learning solutions to meet business needs. Develops, designs, and delivers various types of learning programs for supported line of business. Under general supervision, and on projects of broad scope and complexity: Works collaboratively with peers, management and internal clients at all levels of the organization to conduct needs analysis. Identifies the best ways to support and influence short and long-term business objectives through blended adult learning strategies. Evaluates current processes, and recommends and drives improvements. Identifies, develops, designs and delivers live, virtual, multimedia or blended learning programs. Provides an optimal learning experience that meets the technical and skill requirements of employees, vendors and business partners. Owns the life cycle of learning programs/curricula for multiple learning programs for one or more lines of business or organizations, or multiple locations. Supports less experienced learning professionals. This role may manage others.

Marketing Description
Join our agile learning team to build and maintain partnerships throughout our technology organizations, conduct learning needs analysis, partner with subject matter experts to curate content and align learning resources to desired outcomes. This role has a focus on identifying new and emerging learning needs associated with technology practices and tooling, research and align learning resources to desired outcomes!

Primary Job Duties & Responsibilities

• Leads efforts to assess and develop long-term learning strategies and initiatives for identified needs.
• Identifies opportunities, and develops and implements strategies for broad, systemic learning solutions.
• Designs, develops and delivers programs/curriculum to meet learning initiatives and deliver business results. Proactively develops appropriate measures to ensure learning initiatives are effective and in alignment with business strategy.
• Evaluates the results of learning, determines effectiveness and implements appropriate alternatives.
• May manage budget and expenses for one or more lines of business or programs.
• Ensures all learning solutions are cost effective.
• Identifies and aligns appropriate resources to meet client needs.
• Evaluates and recommends vendors as required; may establish or manage vendor relationship.
• Works with peers to identify areas where common learning solutions can be leveraged across businesses. In addition to the above, may:
  • Develop train-the-trainer tools and modules to prepare subject matter experts to deliver programs.
  • Design, develop and maintain effective learning materials incorporating adult learning best practices.
  • Deliver live, virtual, multimedia and/or blended learning curriculum to meet the technical and skill requirements of employees and business partners in at least one line of business and/or specialty.
  • Maintain records and reports of learning activities.
  • Develop and coordinate training calendar for designated locations.
  • Perform other duties as assigned.

Minimum Qualifications
Minimum of 6 years of equivalent experience in respective business operation or other learning and development related experience.

Education, Work Experience & Knowledge
College degree or equivalent experience in adult or workplace learning techniques and practices. Typically more than 8 years of professional experience. Professional learning and development credentials preferred. Experience with all aspects of learning solution development preferred. Experience with eLearning tools and/or other learning technology preferred. Experience with eLearning tools and/or other learning technology preferred. Experience managing a portfolio of projects preferred. Coaching/mentoring experience preferred. Excellent PC skills including Word, Outlook, Excel and PowerPoint.

Job Specific & Technical Skills & Competencies

• Strong communication and presentation skills.
• Ability to establish and achieve goals in a matrix environment.
• Organizational and project management skills.
• Attention to detail.
• Ability to work independently.
• Forward thinker.
• Self-directed.
• Strong ability to influence and build support for ideas.
• Research skills.
• Ability to handle multiple priorities.
• Strong Needs Analysis and Performance Analysis Skills.
• Mastery of Design, Development, and Delivery principles.

Physical Requirements
Operates standard office equipment - Continuously Sitting (Can stand at will) - Continuously Use of Keyboards, Sporadic 10-Key - Continuously

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.