The Associate Business Analyst assists in analyzing requirements and requests of the business, operations, and other uses of IT services; Serves as the contact for the business divisions and technology solution providers for all aspects of solution identification. The associate business analyst supports projects of low to moderate complexity.

RESPONSIBILITIES:

• Provide expertise in a focused area of the business through analysis and understanding of business needs. Apply a fundamental knowledge of a business areas processes and practices
• Provide business knowledge and support to resolving technology issues in their focused area of the business
• Use appropriate tools and techniques to elicit and define requirements that address relatively simple business processes or projects of low to moderate complexity. Participate in information gathering sessions
• Analyze requirements and create or contribute to functional designs, leveraging basic technical skills
• May assist with project initiation or planning for projects of low to moderate complexity
• Consult on the functional test plans and conditions for assigned applications / for projects of low complexity. Ensure that the test plans cover the testing of all defined functional requirements. Support data analysis and validation from functional tests
• Follow the change control process to manage changes to base lined deliverables and scope for projects of low to moderate complexity

Basic Qualifications:

• 2 years insurance business experience

Other Knowledge:

• Experience with standard Microsoft Office tools (Word, Excel, Project, Visio) or equivalent
• Excellent written and verbal communication skills
• Excellent organizational skills, with the ability to prioritize and manage multiple tasks with accuracy and strong attention to detail
• Proven success with meeting quality and timeline standards
• Excellent interpersonal skills with the ability to relate and build rapport with all levels of staff
• Adaptable, flexible, and comfortable working in a fast paced and frequently changing environment
• Proactively recognize process improvement opportunities
• Be able to work independently as well as in a team setting;
• Quick learner and be able to recognize processing errors and work with more senior team member or manager to resolve

Preferred Qualifications:

• Post-secondary degree or diploma