Territory Commercial Sales Specialist - Ivantage
- Employer
- Allstate Insurance Company
- Location
- Charlotte, North Carolina
- Salary
- Not Specified
- Closing date
- Aug 26, 2019
View more
- Category
- Operations, Sales
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
Where good people build rewarding careers.
Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Job Description
Job Summary
The Business Insurance Specialist is a sales professional licensed to sell Business Insurance products. Those in this role are responsible for working directly with business owners to identify Allstate and Commercial Expanded Market (CEM) insurance products that meet the insurance needs of the business owner. The sales professional is expected to provide a superior customer experience through effective telephone and written communication techniques that discover customer needs while building a customer relationship. The sales professional must be proficient at delivering a sales proposal based upon the unique needs of the business owner and closing the insurance sale.
Key Responsibilities
Communicate effectively with a business owner to understand the risks that face the business
owner and how insurance products may assist them in managing those risks
Deliver an exceptional customer sales experience from the initial customer contact to the sale of
the policy.
Resolve complex business insurance sales inquires
Ask the right questions about the opportunity to maintain quality and profitability standards
Attempt to cross-sell additional Allstate Business Insurance and CEM policies to increase sales
and customer retention
Proficiently leverage resources, such as but not limited to Connexus, Sage, RIO, CRM, the
internet, and underwriting guidelines as needed to complete an accurate assessment of the
business risk and provide an accurate business insurance quote.
Demonstrate a comprehensive understanding of specific company products, underwriting
guidelines and market direction in order to deliver confident and reliable service to existing and
potential customers
Listen and engage business owners to identify insurance needs and illustrate how commercial
insurance products will meet those needs
Proactively identify and act upon selling opportunities to increase Allstate Business Insurance
penetration and improve customer retention
Demonstrate competence and fluency in the Care, Sell, Quote, Close sales process
Leverage selling techniques to successfully close sale and bind the business insurance policy.
Demonstrate competency to effectively manage multiple relationships and priorities
simultaneously
Utilize technology to manage a sales workflow which provides for regular communication and
follow up with the business owner and other stakeholders, the agent of record or an insurance
broker for example.
Answer inquiries that require an insurance license, including inquiries related to coverage,
coverage limits, deductibles and various insurance policy options
Update customer policy records accurately
Develop subject matter expertise and remain current on new marketing campaigns in order to
respond appropriately to marketing related inquiries
Achieve defined business results related to commercial insurance sales and service objectives
Maintain an active property and casualty license for state(s) in which you live, work and service
Performs activities of moderately high complexity requiring limited supervision
Tasks are broad and may be complex in nature
Assists with the training of others as needed
Job Qualifications
Knowledge/Skills/Abilities/Experience
Four year college degree or two to four years experience as an inside sales professional is
required
Proven competence and fluency in the Care, Sell, Quote, Close sales process
Regular, predictable attendance is an essential function of this job.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.
Company
- Website
- https://www.allstate.com/
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