Skip to main content

This job has expired

Associate Human Resources Operations Payroll

Employer
Travelers Insurance
Location
Saint Paul, Minnesota
Salary
Not Specified
Closing date
Sep 17, 2019

View more

Category
HR
Job Type
Not Specified
Career Level
Not Specified

Job Details

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Serves as the primary contact to handle and process requests from current and past employees, retirees and internal and external customers regarding questions that are related to payroll, time tracking system, benefits, leaves of absence, compensation, pension, position management and other related areas or HR transactional questions. Gains understanding and knowledge of Travelers HR policies and practices.

Primary Job Duties & Responsibilities
Understands and applies concepts of processes, procedures, workflows, and practices required to effectively provide guidance and resolution to employees specific questions in a timely and accurate manner. Inquires may be initiated via phone, email, and/or fax regarding payroll, benefits, leaves of absence, pension, staffing, position management. Position requires research, analyzing and resolving issues utilizing PeopleSoft and internal reference materials. Tracks all inquires and escalates to other areas within HR Operations when appropriate via case tracking system to maintain accurate documentation of all questions/concerns from employees and retirees for reporting purposes. Ensures all policies and procedures are kept up to date and provides input for ideas and suggestions to improve workflow processes. Position may work on special projects as assigned. Perform other duties as assigned.

Minimum Qualifications
High school degree or equivalent required.

Education, Work Experience & Knowledge
Post high school education in Human Resources preferred. 1+ years of HR or related customer service experience preferred.

Job Specific & Technical Skills & Competencies
Demonstrated customer service orientation, good verbal and written communication skills, results driven, excellent organization, able to adapt to different communication styles, ability to resolve conflict, analytical, and prioritization skills. Proficient in the following personal computer applications: Word, Excel, Database, and mainframe applications; email, etc. PeopleSoft system preferred.

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
To apply for this position please CLICK HERE

Company

Trav Banner

WHO WE ARE

Imagine a Career With Purpose.

For more than 160 years Travelers has earned a reputation as a leader in personal, business and specialty insurance because we take care of our customers. When you work at Travelers, life’s most important moments become your life’s work. That means helping families feel secure, businesses to prosper, knowing that you’ve made a difference, and feeling like you belong to something bigger.


LIFE AT TRAVELERS

Imagine Playing a Role in Something Bigger.

A career at Travelers means being part of a team comprised of 30,000 + talented and passionate people that’s evolving to meet changing needs – from customer service to data science and beyond. If that’s more than you imagined in an insurance career, it’s time to join us at Travelers.


JOIN OUR TALENT COMMUNITY
As a part of our Talent Community, you will receive customized job alerts, be the first to know about opportunities to work at Travelers, and stay connected with our recruiters!

 

 

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert