Job Purpose:

This position performs as the TPA (Third Party Administered) data subject matter expert in the development and deployment of new client programs to the AIM business system, and the migration of clients from the legacy UDB business system to AIM. Responsible for the review and deployment of client data during scheduled UDB and AIM month end completions. Compiles and/or executes database queries and performs Quality Assurance testing on system modifications/enhancements and conversions/migrations of client business to the database application. Identifies client data rejects and reasons. Works with client and internal staff in Underwriting, Marketing, and Actuarial to resolve the issues timely and accurately. Compiles client specific detailed Data Change Request (DCR) documents and works with UDB/AIM IT development to ensure and test the successful deployment of the DCR’s requested. Compiles and maintains documentation pertinent to TPA processes and control procedures and develops data flow diagrams. Provides support for TPA financial results and satisfies audit requests relative to assigned clients. Supports process improvement projects and provides feedback on suggested changes in processes to improve controls and efficiencies. Focuses on TPA clients and programs. Typically works independently under limited supervision.

Core Job Responsibilities:

• Participate as the TPA data subject matter expert in the development and deployment of new client programs being on-boarded to the AIM business system and historical client program migrations from the UDB business system to the AIM business system. Review and/or compile system requirements/enhancements for handling client data in an efficient and standardized manner.(10%)
• Processes third party batch data for month end execution on the UDB and AIM databases, testing for data integrity and results of data validation edits.Reconciles client data to control totals and client remittances and analyzes variances from expected results. (30%)
• Identifies data reject reasons and works with the client and internal staff in Underwriting, Marketing, and Actuarial to mitigate data and/or table issues in a timely and accurate manner.Facilitates sessions to review rejects and develop the appropriate course of action required to mitigate same. (20%)
• Compiles and/or executes database queries and performs Quality Assurance testing to validate system modifications/enhancements and conversions/migrations of client business to AIM.(20%)
• Works with clients and other departments, including IT, Finance, Underwriting, Actuary, and Marketing, to ensure business processing requests are fulfilled timely and accurately. (10%)
• Compiles and maintains TPA process and procedure documentation and data flow diagrams.Recommend and propose to management changes and improvements to existing procedures and processes. (10%)

Education, Certifications and Experience: Minimum

• B.S. in Accounting, Information Technology, or Finance
• 3 - 6 years technology, accounting or finance experience

Education, Certifications and Experience: Preferred

• Minor in Information Technology, Accounting, or Finance (depending on degree)
• 2-3 years of experience in IT, Data Analysis, or Project Management
• Familiarity with Insurance terminology
• Insurance accounting experience a plus

Knowledge, Skills and Abilities:

• Organization skills and attention to detail
• Ability to multitask and prioritize assignments
• Time management skills to stay focused and meet deadlines
• Effectively manage changing priorities
• Querying of relational databases (SQL preferred)
• Proficiency in Microsoft Excel, Outlook, Visio, Access.
• Strong problem solving abilities
• Analytical mind set and desire to determine root causes for data anomalies
• Excellent verbal and written communication skills

Preferred

• Understanding of database theory and experience working with databases is preferred.
• Experience with SharePoint and Microsoft PowerPoint a plus
• Experience with business systems and/or PeopleSoft or other Enterprise Resource Management system a plus