Claims Operations Associate
- Employer
- Allstate Insurance Company
- Location
- Elkridge, Maryland
- Salary
- Not Specified
- Closing date
- Aug 20, 2019
View more
- Category
- Claims, Operations
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
Where good people build rewarding careers.
Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Job Description
Allstate Insurance Company has an exceptional career opportunity for a Claims Operations Associate in Elkridge, MD!
The Team
The Claims Department is here to restore peoples lives after the unexpected has happened. We work to deliver compassionate service that is fast, fair and easy. Putting our customers first to resolve their claim and taking the stress out of the situation is our goal.
This is your chance to help make a meaningful difference in peoples lives. Join the thousands of people who work in the claims industry in highly stimulating work that will require you to assimilate data, evaluate facts and negotiate solutions to complex problems. Every day presents different learning and growth opportunities. You will gain a broad range of professional skills that will be equally applicable and highly valuable no matter where your career takes you.
The Position
Do you have a passion for helping others? Have an eye for detail? Do you have strong organizational and time management skills? Are you looking to accelerate your career at a renowned company?
Allstate Insurance Company has an exceptional career opportunity for a Claims Operations Associate in city and state!
A vital role in helping to deliver a superior customer experience!
As an Allstate Claims Operations Associate you will provide claims office support including clerical data entry, processing claims, medical, and witness report requests, filing paper documents, processing claims payments, and performing word processing. Obtaining first notice of loss reports from claimant/agent via telephone/fax/mail/internet. Make and maintain a connection with the customer by understanding and meeting their needs; serve the customer with empathy; and follow up to ensure that customer needs have been met.
Specific responsibilities include:
- Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing
- Retrieves, prints and faxes, or mails supporting documentation to vendors or others as directed
- Process, sort, index and route incoming and outgoing communications related to claim operations
- Receive, screen and route telephone calls and other electronic correspondence
- Maintain internal and external customer relationships and deliver outstanding customer service
Compensation and other important information:
- Starting salary: $15.00/hr (paid bi-weekly)
- Excellent benefits starting on your first day of employment, including 401K, health, dental, vision and life insurance.
- Work schedule
- Ability to lift up to 20 lbs
Job Qualifications
- High School Diploma/General Education Diploma (GED), plus one year of customer service experience in an office environment
- Excellent customer service skills and a passion to help others
- Ability to be a self-starter and work independently
- Excellent time management skills
- Strong written and verbal communication skills
- Strong computer, typing and grammar skills
- Fluency in Spanish and English is especially desirable
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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It is the Companys policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employees ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment
Company
- Website
- https://www.allstate.com/
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