Where good people build rewarding careers.

Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Allstates Operational Risk & Return Management (ORRM) team reports into Enterprise Risk and Return Management (ERRM). Operational Risk is the risk of loss resulting from inadequate or failed processes, systems, human factors, or external events. ORRM is responsible for developing the enterprise Operational Risk Management Framework (ORMF) and overseeing its implementation across Market Facing Business (MFBs) and Areas of Responsibility (AORs). The ORMF includes governance, standards, risk processes and tools through which ORRM directs and assists MFBs/AORs to identify and assess risk, mitigate risk in accordance with appetite and analyze and understand the risk environment overall. Through its processes and framework ORRM provides Senior Management with an enterprise-wide, transparent view of operational risk and supports business strategy through more informed risk taking.

Job Summary:
The Operational Risk Lead Consultant supports advancement of ORRM maturity, framework, and furthering a culture prudency and risk awareness through facilitation, communication and training. ORRM Lead Consultants assist in advising and challenging business units as they implement the ORMF.

Key Responsibilities

Reporting to an Operational Risk Director or Sr. Manager, the Lead Consultant will assist with the development, implementation, maintenance and governance of the operational risk program. Specifically, the role will:

• Develop strong relationships with key stakeholders and business partners by addressing issues/concerns in timely manner
• Serve as a primary point of contact for risk control areas (data governance, privacy, talent etc.) or to support or Business Areas. This includes:
  • Execution of Risk Control Self Assessment (RCSA) and application of the risk classification system
  • Refinement of metrics (including Key Risk & Performance Indicators)
  • Risk event management and root cause analysis
  • Identification of risks and facilitation of targeted deep dives/ thematic reviews
  • Issue identification and assessment of severity and likelihood for potential escalation and communication/reporting
• Contribute to enhancing/maintaining framework components such as taxonomy, RCSA, policy, etc. for consistent and appropriate methods across Allstate
• Support the Operational Risk Council by managing agendas, minutes and follow-up items
• Promote risk management practices through the identification and implementation of training across Allstate

Supervisory Responsibilities:

This job does not have supervisory duties

Job Qualifications

Education and Experience

• 5 or more years of related experience
• Bachelors degree or equivalent; May also have advanced degree

Functional Skills

• Understanding of operational risk and governance
• Experience in one or more key operational risk categories (model, business continuity, vendor, data privacy, technology, cyber, fraud), internal audit, or other operational risk area within Allstate
• Highly developed relationship management, influencing and leadership skills
• Program/project management
• Strong organizational, verbal, and written communication skills
• Ability to lead and influence across multiple levels

Certificates, Licenses, Registrations

• Operational risk certifications (RMA, PRMIA, GARP, ERMA, IMA, ISACA, etc.) not required but encouraged

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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