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Claims Manager, Programs Team - IronHealth

Employer
Liberty Mutual Insurance
Location
New York City, New York
Salary
Not Specified
Closing date
Aug 26, 2019

View more

Category
Claims, Health and Medical
Job Type
Not Specified
Career Level
Not Specified

Job Details

As a member of Liberty Mutuals Global Risk Solutions organization, Ironshore is searching for a Claims Manager to lead an IronHealth Claims team handling Healthcare Liability Program Claims, including Allied Health Professional Program Claims. With over $11B in revenue, Global Risk Solutions is Liberty Mutuals innovative and growing global commercial and specialty lines (re)insurer. The IronHealth Claims team plays a critical role in IronHealths overall and continued profitability and success by partnering with our elite underwriters, key brokers, and claims partners for best-in-class results for our insureds.

As the Claims Manager, you will lead a unit of claims professionals within the IronHealth Claims operations. She/he will report directly to the Chief Claims Officer of IronHealth Claims and will lead a team of 5-7 direct reports. She/he will work closely with the Executive and business leaders within IronHealths line of business and their teams to effectively handle all unit claims matters in a timely and efficient manner.

Responsibilities:

  • Serves as a technical expert and collaborative partner to stakeholders (Underwriters, Claims Product & Analytics, Actuarial, Risk Managers, amongst others) to build strategic and tactical plans for IronHealth.
  • Executes on strategy and drives tangible claims results through continuous improvement in the claims process and a commitment to the claims-underwriting feedback loop.
  • Leads a team of claims professionals to ensure the unit is efficiently resolving claims matters through established best practices, accurately reserving in a timely manner, issuing payments, and making complex coverage determinations while maintaining a commitment to outstanding customer service and achieving compliance goals.
  • Provides guidance, leadership, and/or technical expertise for liability and risk based reviews and special projects. Works closely with claims analytics, underwriters, program administrators, finance, actuaries, internal & external attorneys to identify opportunities and develop and implement solutions that drive optimal outcomes.
  • Collaborates with internal partners, and use of data & analytics, in broadening Ironshores product development efforts.
  • Oversees the selection of top talent, delivers continuous coaching, understands and applies tools and processes to reinforce behaviors that ensure service excellence, and holds others accountable for the development of their people.
  • Inspires and motivates the team to execute, track progress, and continuously improve to achieve plans.


Qualifications:


  • Bachelor's degree required plus 5+ years of progressive work experience in medical malpractice and Allied Health Professional liability claims,

  • 3+ years experience handling claims under policies issued through a Program Administrator.

  • Advanced analytical and problem solving skills.

  • Strong knowledge of systems and claims operations.

  • Superior communication and leadership skills.



Benefits:

We value your hard work, integrity and commitment to positive change. In return for your service, its our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Overview:

At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

Were dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

Company

When people have a sense of security, they are free to relax, venture out, and live their lives. This is the feeling Liberty Mutual brings to the world every day. Founded in 1912, we are a global leader in property and casualty insurance, focused on protecting and preserving the lives and dreams of customers in more than 30 countries. With over 50,000 employees throughout the world, we offer you the chance to work for an evolving, growing company with a deep sense of humanity and a commitment to diversity and philanthropy. Join our team and go to work knowing that what you do matters. Because really it does.

 

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