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Senior Product Designer

Employer
Liberty Mutual Insurance
Location
Boston, Massachusetts
Salary
Not Specified
Closing date
Aug 30, 2019

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Job Details

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

Job Introduction:

The Corporate Functions UX Team is looking to hire a Senior Product Designer. This team is responsible for building exceptional experiences across our 50,000+ employee base through partnership with Technology, HR, Talent, Operations, Finance, and Legal organizations.

The associate will have the opportunity to design products, create best practices, and mentor junior product designers across diverse user bases and enterprise goals. In collaboration with Product Owners, agile teams, and UX team members, you will lead and create user-centered design solutions with design thinking methodologies, user research methodologies (such as field studies, journey mapping, usability studies, etc.), and elegant product design solutions. Our product designers utilize sketches, wireframes, and UI design to iterate with our users, development teams, and product owners. Youll be empowered to dive deep into opportunity areas, build relationships, understand business objectives, and build/deliver UX strategy and design across our diverse employee portfolio.

About the job:

User experience You will lead the creation of user-centered design solutions that emphasize ease of use, employ best-in-class interaction designs, and enhance the employee experience. You will be responsible for developing product storyboards, personas/customer journeys, wireframes, flow diagrams, prototypes, and final visual assets. You will mentor and provide feedback to more junior UX designers and/or stakeholders who are interested in growing a stronger UX acumen.

Visual design You will ensure that the look and feel, layout, and interaction details of your work meet the customers needs and deliver against business objectives. Ultimately you will be responsible for ensuring the work you turn out match the design system were developing and pushing out across all of Liberty Mutual s digital touchpoints.

User research You will identify user research needs and participate in immersive user research, partnering with more experienced researchers to plan and deliver studies, findings, and recommendations. You will advocate always for the user and ensuring what we build keeps their needs in mind.

Collaboration You will be involved with the whole product lifecycle, from problem identification, to ideation, and through execution. As such, you will work with multiple functions, including product owners, developers, stakeholders, content strategists, and other designers. You will constantly seek feedback. And provide it back. You will integrate a multitude of considerations into your work.

Desired skills:

  • Bachelors degree or equivalent work experience.

  • Minimum 5+ years of professional experience designing for the web, mobile, apps and more.

  • Expertise in visual design and user research

  • Expertise in using methodologies such as Design Thinking, Lean UX, and Agile development process.

  • Strong experience collaborating effectively with cross-functional teams, including Software Development, Product, and Analytics

  • Proven experience in guiding product teams and junior designers through the UX process, i.e. wire framing, prototyping, visual design, and user research.

  • Proven experience (or aptitude) for solving technically complex workflows.

  • Proven experience (or aptitude) for improving complex user processes through observation, user scenarios definition, process flows, and diagrams.

  • Strong organization and analytical thinking skills.

  • Portfolio with case studies of relevant UX/UI projects.

We take care of our employees

We strongly believe that a great job should keep you happy both at workand in life. Thats why we offer:

  • Workplace Flexibility
  • Wellness Perks
  • Collaborative workspaces
  • Sit/stand desks
  • Career development, programs and classes
  • Diversity & Inclusion programs
  • Commuter Benefits
  • Adoption Assistance
  • College Savings Plan
  • Education reimbursement
  • Hackathon Events

Liberty Mutual was named as a 2016 Great Place to Work by Great Place to Work US.

For more info about our benefits -

https://libertymutualgroup.com/careers/working-here/benefits

Learn more about Tech at Liberty Mutual - http://www.jobs.libertymutualgroup.com/careers/technology-jobs

Check out our Tech at Liberty Mutual YouTube playlist - https://www.youtube.com/playlist?list=PLxUNmyJ_IIGx9yoUJfQ8k5APAK3-KAa6j

Company

When people have a sense of security, they are free to relax, venture out, and live their lives. This is the feeling Liberty Mutual brings to the world every day. Founded in 1912, we are a global leader in property and casualty insurance, focused on protecting and preserving the lives and dreams of customers in more than 30 countries. With over 50,000 employees throughout the world, we offer you the chance to work for an evolving, growing company with a deep sense of humanity and a commitment to diversity and philanthropy. Join our team and go to work knowing that what you do matters. Because really it does.

 

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