Open Items Specialist
- Employer
- Assurant
- Location
- Florence, South Carolina
- Salary
- Not Specified
- Closing date
- Sep 29, 2019
View more
- Category
- Operations
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
The Open Items Specialist makes necessary outbound phone calls to insurance agents and companies using scripts to obtain insurance information to be able to load into a gathering facility. You will obtain the necessary insurance information in order to disburse premium payments from the escrow account if required. Specialists will perform maintenance and or disbursements in the client servicing system as necessary for policy changes, letters, notices, etc. Ensures all items are processed in a timely manner to meet or exceed established standards.
Primary Job Accountabilities/Responsibilities
- Learn and process more than one client, if the opportunity is available.
- Assists with other departments’ workload and assigned to other temporary assignments as needed.
- May work in a multi-client environment for Open Items.
- May handle inbound customer care calls for at least one client.
- May handle special projects as needed within department.
Basic Qualifications
- High School diploma or GED
- 6 months total work experience
- Basic computer skills / data entry
Preferred Qualifications/Experience
- Banking, finance, mortgage lending experience preferred
- Good verbal/written communication skills.
- Strong attention to detail.
- Ability to adapt well to change.
- Works well in team environment and as an individual contributor.
- Ability to relay accurate information to customers via outbound calls.
Company
At Assurant, we protect, connect and support major consumer purchases ... like homes, cars, appliances, and phones ... in partnership with industry-leading brands.
The brands people trust ... trust Assurant.
We help our clients connect and protect over 300 million consumers around the world.
We have 125 years of experience, 14,000 employees and operate in 21 countries.
Our unwavering purpose
We protect what matters most.
Our uncompromising values
Common sense, common decency, uncommon thinking and uncommon results guide the way we support our customers and work with each other. guide the way we support our customers and work with one another.
COMMON SENSE
We seek simple, straightforward solutions that keep life running smoothly for the clients and consumers we serve.
COMMON DECENCY
We act with integrity. We treat others with respect, courtesy, and kindness. We’re honest, transparent and committed to doing the right thing.
UNCOMMON THINKING
We're never satisfied with the status quo. We seek diverse perspectives and thrive on challenge. We believe there's always a way to build upon our successes.
COMMON RESULTS
We focus on actionable solutions that deliver measurable results. We approach each challenge with a sense of urgency, striving to exceed every expectation.
- Website
- https://jobs.assurant.com/
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert