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Claims Adjuster - Level I

Employer
Gainsco Auto Insurance
Location
Dallas, Texas
Salary
Not Specified
Closing date
Sep 19, 2019

View more

Category
Claims
Job Type
Full Time
Career Level
Experienced (Non-Manager)

Job Details

GAINSCO Auto Insurance markets non-standard private passenger automobile products through retail agencies, in 10 States. GAINSCO Auto Insurance has fully integrated insurance capabilities, including marketing, underwriting, customer service and claims handling. Our operations are bilingual (English/Spanish).

GAINSCO Auto Insurance has an immediate opening for a Claims Adjuster I in the Southwest Claims Department located in Dallas, Texas.

Job Purpose: To investigate, evaluate and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of claims and to contribute to a reduced loss ratio

Essential Job Results:

% of Time

Results Expected and Duties Performed

65%

Establishes proof of loss by studying documentation submitted; assembling additional information as required from outside sources such as claimant, witnesses, physician, employer, hospital, and other insurance companies; initiates investigation of questionable claims.

25%

Resolves claim by approving or denying documentation; calculating benefits due; initiating payment or composing denial letter

10%

Ensure legal compliance by following guidelines, company policies, and state and federal insurance regulations

Required behaviors for all positions:

  • Communicate with co-workers, management customers, vendors, and others in a courteous and professional manner
  • Conform with and abide by all Company codes, regulations, policies, values, work procedures and instructions
  • Regular attendance

Qualifications:

Education: High School Diploma or Equivalent. Bachelors degree is preferred.

Experience: Previous Customer Service and/or Claims experience within an Insurance environment is preferred.

Skills and Abilities: Excellent verbal and written communications skills; ability to manage own time while prioritizing multiple tasks; ability to remain calm when dealing with difficult customers; effective negotiating skills; ability to gather and analyze information in order to evaluate results and choose the best solution to the problem.

Other: A valid State Adjusters License where required; Bilingual (English/Spanish) preferred; occasional weekend work is required.

Office Equipment and Software: Computers; telephones; fax; scanners; General computer skills: MS Outlook, MS Word, MS Excel, Internet; Knowledge of Image Right and Claims Manager.

Decision Making: Decisions on liability and when and how much to pay out claims

Interpersonal Communication: Daily interaction with claimants, attorneys, other insurance companies; Customer Service Department

Compensation:

Hourly wage based on experience. Excellent benefits package: medical, dental, vision insurance, life insurance, short term and long term disability insurance, 401K, Paid Vacation and Holidays. All offers are contingent upon a background investigation (including employment, education, criminal and DMV verification, when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

EOE. No Agencies Please.

Company

Want to join the GAINSCO team?

GAINSCO’s fast growth as a company has reflected the outstanding success of our insurance products and our leadership in the marketplace translating into an exceptional opportunity for your career.

We offer a competitive salary and excellent benefits package. Our regional offices and employment opportunities are located in Dallas and Miami. Field and sales positions may also exist in other cities and states.

GAINSCO Auto Insurance® is a Dallas, Texas-based property and casualty insurance company concentrating on the non-standard personal auto insurance market, specializing in minimum-limits personal auto insurance. GAINSCO Auto Insurance is an expansionary company, selling its insurance policies in 17 states through independent agents as well as directly to customers via digital channels. Our insurance operations are conducted through MGA Insurance Company, Inc.  GAINSCO, Inc. was established in 1978 and has a regional office in Miami, Florida.  In December 2020, State Farm Mutual Automobile Insurance Company acquired GAINSCO, Inc. and its subsidiaries.

OUR MISSION

At GAINSCO, we seek to help those who need our assistance by providing essential automobile coverage protections, quality customer services, and exceptional claims responses that fulfill our promise to customers.

Company info
Website
Telephone
800-699-1561
Location
3333 Lee Parkway Suite 1200
Dallas
Texas
75219
US

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