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Under limited supervision, the Select Underwriting Center Senior Account Executive (SAE) is responsible for underwriting, profitability, growth and retention of new and renewal business that is consistent with underwriting strategies for agencies within an assigned territory. The SAE is accountable for selling and marketing all Select products as well as managing a high volume environment. The SAE position description is intended to describe the job as performed at the highest level of independence and with the greatest degree of authority. At the senior level an incumbent is responsible to sell and market Select products and services, develop agent relationships and independently negotiate the most difficult accounts. In addition the incumbent acts as a technical resource to less experienced Account Executives and provides mentoring to trainees and Account Managers as needed. The SAE operates within authority levels as delegated by Underwriting Center Underwriting Director. This job does not lead others.
Primary Job Duties & Responsibilities
UNDERWRITING QUALITY/PROFITABILITY: Follow Select Best Practices, including Underwriting, Workflow and Playbook. Ensure underwriting quality and profitability through application of the appropriate level of underwriting analysis based on risk complexity to accept, decline, modify, rate and quote these accounts. Responsible for insuring compliance with underwriting strategies and regulatory requirements. Identify and take corrective action and/or collaborate with the appropriate area within the organization based on individual risk characteristics identified through agency reviews, Large Loss Analysis, risk control, etc. At direction of Underwriting Director, assist with month QFP process. May provide individual AE feedback on monthly QFP results. Serve as a Subject Matter Expert for a segment or line of business within the UW Center. SALES: Act as a lead AE by setting high standards for the pre-qualification process and serve as the Underwriting Center pre-qualification role model. Function as point of sale for proposal delivery and negotiation. Understand and effectively utilize competitive market data. Build and maintain profitable agency relationships. Responsible for handling larger, more challenging Agent assignment and negotiate the most difficult accounts. NEW AND RENEWAL BUSINESS MANAGEMENT: Identify opportunities to write additional lines of business using knowledge of individual risk characteristics and Select Products and Appetite. Proactively seek to retain key renewals by working closely with agent and business center. Demonstrate the ability to build partnerships with other business groups and identify and deliver agency and product solutions at the account level. Maintain an understanding of Travelers products, services and solutions and initiate discussions with other business units as appropriate. AGENCY MANAGEMENT: Identify and communicate to Sales Executive issues and opportunities requiring agency interaction. Participate in agency planning process as prescribed by the Agency Planning Best Practices. Partner with Sales Executive to create a business plan for assigned territory with an emphasis to develop strong renewal retention and profitable new business pipeline. Communicate identified agency training needs to Agency Automation Executive and/or Sale Executive. OTHER: Help identify, develop and deliver technical training within the Underwriting Center. Acts as a primary technical resource to less experienced Account Executives and provides mentoring to trainees and Account Managers as needed. Assist Underwriting Director with coaching and mentoring staff. Model the way in the execution of Select Business Process. Work with and influence all members of the Underwriting Center team to exceed customer expectations. Participate and lead projects and assignments as directed by Underwriting Center leadership. Other duties as assigned.
4 years of Account Executive/ Underwriting experience required.
Education, Work Experience & Knowledge
4 year college degree or related business experience preferred. 5 years Commercial Underwriting experience preferred.
Job Specific & Technical Skills & Competencies
Master Proficiency for all competencies. Technical Multi-line Underwriting. Teamwork and Collaboration. Analytical, Problem Solving & Decision Making. Automation and Platform Skills. Communication, Negotiation & Influence Skills. Adaptability. Organizational and Time Management Skills. Agency Management and Planning. Business Acumen Understands Selects Products, Financials, Objectives and Service Requirements. Transactional Sales Skills.
Operates standard office equipment. Requires extended periods of sitting. Requires extended periods of computer use.
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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