Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers-and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Here at Travelers, our Technology organization has an exciting digital transformation agenda. We're fostering a culture of innovation where every employee can be innovative, and we're investing in modern technologies that deliver industry-leading results. We come to work every day to fulfill the Travelers Promise to take care of our customers, our communities and each other.

Bring your passion for
* Applying Lean-Agile principles, practices and theory
* Facilitating the completion of work
* Collaborating with product owners to deliver business value
* Coaching your team to higher levels of achievement

Job Summary
Kanban Masters are servant leaders and coach agile teams comprised of multidisciplinary groups of individuals that deliver business value and/or services in increments. Kanban Masters facilitate a team's success by educating the team on agile principles and practices, removing impediments, fostering high-performance team dynamics, promoting continuous flow and improvement, and coordinating activities with other teams.

You will
* Play an integral role in developing innovative, right-touch digital capabilities that meet the evolving expectations of our customers
* Guide, facilitate, coach and mentor others to help them achieve peak performance
* Above all, measure your own success by the success of your team and the satisfaction of our customers

Sound appealing? Then Travelers Technology is the place for YOU!


Primary Job Duties & Responsibilities
You will...
* Serve as Kanban master for one or more teams.
* Facilitate, guide and work with your team to optimize the flow of value through the team ensuring progress toward objectives, goals and commitments.
* Coach and mentor teams at scale on Lean-Agile principles, values and practices.
* Plan and facilitate team-level ceremonies/cadences such as standups, iteration planning/replenishment and retrospectives to ensure full team engagement.
* Manage interdependencies between agile teams.
* Partner with the team product owner to ensure the team is always working on the most valuable piece of work and support those responsible for identifying and prioritizing the work/scope backlog.
* Ensure team members collaborate and work effectively within the team and with other teams to manage risks, dependencies and impediments.
* Promote positive team dynamics, encourage collaboration, guide the team toward self-organization, remove team-level impediments and resolve conflicts across the teams.
* Facilitate team-level planning, tracking, measurement/metrics, reporting and financial management activities. Provide visibility to the team and stakeholders and enable high-quality decision-making.
* Build and leverage effective alliances across other teams and the technical and business communities. Participate in Communities of Practice.
* Focus teams on customer value, quality and continuous improvement activities.


Minimum Qualifications
High School diploma or equivalent required. 2 years of project management experience required.

Education, Work Experience & Knowledge
Bachelor's degree in a related field preferred. 5 years of project management experience preferred. Experience managing others and/or project teams preferred.

Preferred Qualifications
Bachelor's degree in computer science or a related technical discipline and minimum of 2 years of experience in technology delivery-based business solutions or equivalent combination of education and experience.
* At least 1 year Scrum Master experience or equivalent job experience for a software development team
*Strong communication and coaching skills, and ability to facilitate.
* Experience working with continuous improvement, empowerment, transparency and servant leadership.
* Working knowledge of agile approaches such as Kanban, Scrum, Extreme Programming (XP), etc.


Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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