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Claims Customer Service Representative

Employer
Windhaven Insurance
Location
Dallas, Texas (US)
Salary
Competitive salary + benefits pkg including healthcare (medical/dental/vision), 401K/matching, etc.
Closing date
Sep 24, 2019

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Job Details

Are you looking for a challenging and engaging role? Are you driven to achieve incredible feats of growth in an environment that feels more like a successful start-up, than an insurance company? Then we want to talk to you.

We are a successful, growing Property & Casualty Insurance group of companies headquartered in Miami, Florida; and we are looking for a growth-oriented Customer Service Rep to support our Claims department in Dallas.

For the Customer Service Representative, we seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a
rewarding career with excellent income and growth potential. 

Responsibilities  

  • Provide prompt, accurate, and friendly customer service based on responding to inquiries regarding insurance claims that have been submitted.  
  • Use a customer-focused, needs-based review process to assist customers about their claim and connecting them to their assigned claims professional. 

Requirements  

  • Bilingual - Spanish preferred 
  • Excellent interpersonal skills 
  • Excellent communication skills - written, verbal and listening 
  • People-oriented 
  • Self-motivated 
  • Detail oriented 
  • Dedicated to customer service 
  • Pride in getting work done accurately and timely 
  • Ability to work in a team environment 
  • Ability to multi-task 
  • Ability to effectively relate to a customer 
  • Property & Casualty license (must be able to obtain)

Windhaven Insurance is an Equal Opportunity Employer. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, genetic information, disability or any other characteristic.

Company

With roots back to 1990 in Dallas, Texas, Windhaven™ Insurance is a Texas and Florida based auto insurance carrier with a unique business model based on our internal culture, innovation and data-driven decision making.

We are idea driven, approaching the business of insurance in many non-traditional ways to the benefit of our Employees, local independent Agents, Customers, Capital Providers and local Communities.

We are proud to deliver our products exclusively through thousands of local independent agents in Texas and Florida. Our dedication to local independent agents includes our commitment to treat our shared customers with the same respect and attention as our local independent agents do while innovating to help our local independent agents compete. As such, we are in the business of helping local independent agents achieve their piece of the American Dream.

Mission:  To be a relentless, restless, risk tolerant and entrepreneurial force in the insurance and financial services sector driven by its magnetic internal culture and dedication to local independent agent success.

Company info
Website

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