Claims Customer Service Representative

Dallas, Texas (US)
Competitive salary + benefits pkg including healthcare (medical/dental/vision), 401K/matching, etc.
Jul 26, 2019
Sep 24, 2019
Job Type
Full Time

Are you looking for a challenging and engaging role? Are you driven to achieve incredible feats of growth in an environment that feels more like a successful start-up, than an insurance company? Then we want to talk to you.

We are a successful, growing Property & Casualty Insurance group of companies headquartered in Miami, Florida; and we are looking for a growth-oriented Customer Service Rep to support our Claims department in Dallas.

For the Customer Service Representative, we seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a
rewarding career with excellent income and growth potential. 


  • Provide prompt, accurate, and friendly customer service based on responding to inquiries regarding insurance claims that have been submitted.  
  • Use a customer-focused, needs-based review process to assist customers about their claim and connecting them to their assigned claims professional. 


  • Bilingual - Spanish preferred 
  • Excellent interpersonal skills 
  • Excellent communication skills - written, verbal and listening 
  • People-oriented 
  • Self-motivated 
  • Detail oriented 
  • Dedicated to customer service 
  • Pride in getting work done accurately and timely 
  • Ability to work in a team environment 
  • Ability to multi-task 
  • Ability to effectively relate to a customer 
  • Property & Casualty license (must be able to obtain)

Windhaven Insurance is an Equal Opportunity Employer. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, genetic information, disability or any other characteristic.

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