Questpro is seeking Benefit Specialists for an outsourcing company in Las Colinas. These are contract position with opportunity for perm placement. Ideal candidates will have previous experience in benefit explanation, open enrollment and COBRA all within a call center setting.

Essential Functions/Duties/Responsibilities

• Respond accurately and timely to incoming written and telephonic Tier 1 and 2 inquiries for Workday Access/Navigation, Benefits and/or general HR dependent upon support agreement associated with assigned customers.
• Provide professional and timely service to internal audit requests
• Meets or exceeds all performance standards

Requirements:

• Effective communication skills via telephone, email and in-person
• Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues.
• Analytical skills; strong research and follow up skills
• HS Diploma required
• 2 years of related experience and/or training
• Must have knowledge of employee benefits, COBRA and other federal/regulatory requirements
• Proficient PC Skills (Microsoft Office, Outlook, HRIS, etc

Perks:

• Stable work hours (9-6) no weekends!
• Starting pay of $16.00/hr.
• Multiple openings no license needed
• Training provided
• Opportunity for perm placement upon performance
• Medical insurance after 30 days