Entry Level Inside Liability Adjuster
- Employer
- Allstate Insurance Company
- Location
- Roanoke, Virginia
- Salary
- Not Specified
- Closing date
- Jul 28, 2019
View more
- Category
- Claims, Entry Level
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
Where good people build rewarding careers.
Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Job Description
Allstate Insurance Company has an exceptional career opportunity for an Entry Level Inside Liability Adjuster in Roanoke, VA!
As an Allstate Liability Claim Adjuster, you will play a vital role to ensure we deliver on our promise to help restore peoples lives after they experience a loss. You will be responsible for investigating minor single- and multi car auto accidents to determine liability. You will analyze police reports and interview accident victims via the phone, to evaluate the cause of the accident, whos at fault, and to what degree. You will also work directly with customers to guide them through the claims process in a caring and professional manner, and to negotiate fair and equitable settlements. You will be challenged to manage multiple cases simultaneously and document every step of activity for each claim on Allstates state-of-the-art, computerized NextGen claims system. Your success will be rewarded with our Total Rewards package which includes base pay, benefits, and opportunities for career advancement.
Please note, there is a required 2-week training that will take place in Wheeling, IL.
What you will do:
- Deliver exceptional and courteous customer service
- Investigate, evaluate, and negotiate liability claims to ensure a positive customer experience
- Accurately document claims information using Allstates state-of-the-art NextGen claims system
- Work collaboratively with a team in a fast-paced environment
- Achieve targeted performance goals to support Allstates industry leading operation standards
- Determine applicable coverages in basic claims involving a single claimant and determines applicable coverage limits in basic claims involving multiple claimants
- Take recorded statements from claimants, insureds, witnesses, etc. and prepares summaries
- Review investigation notes and determine claim value, coverage and liability for basic claims
What we offer:
- Starting Salary: Mid-40s with no experience; experienced applicants in insurance claim handling have an opportunity to earn more!
- Ability to Grow to Leadership Roles
- Generous Paid Time Off, 401(k) and Pension
Job Qualifications
- You want to utilize your customer service skills to help restore peoples lives
- You have a strong desire to make a difference through compassionate customer service
- Youre an empathic, upbeat and friendly self-starter who can work independently, as well as, on a team
- Youre excited about solving problems and coming up with creative solutions
- You feel comfortable working within the Microsoft Office Suite and would be excited to learn new technology
- Youre organized and able to multi-task in a fast-paced environment
- Youre known for clear and professional communication both written and verbal
- You have a bachelors degree and/or prior customer service experience
- Being bilingual and/or having prior military experience is a plus
You can view all Allstate benefits @ https://allstategoodlife.com
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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It is the Companys policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employees ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment
Company
- Website
- https://www.allstate.com/
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