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Job Family Summary

The Procurement Operations Technology Enablement & Adoption team contributes to the overall successful execution and management of SPS business objectives through leadership, controls, & compliance monitoring, cross-company Source-to-Pay (S2P) operations support, and SPS operational support. This group partners internally with groups such as Internal Audit and other AORs to contribute to the successful implementation and monitoring of SPS business projects and ongoing Source-to-Pay (S2P) operations.

Job Description

The Technology Enablement Analyst is a supporting position to enable S2P Operations across SPS and other areas of the business. This position contributes to a high performance environment by executing duties associated with multiple semi-routine activities. This role contributes ideas for continuous improvement, assists in process refinement, and coordinates content updates, review processes, and compliance reporting. Under the direction of others, this role assists in the full S2P operational spectrum as needed, and completes other assignments / backup responsibilities to enable results.

Key Responsibilities

As directed or guided by the Operations Team leaders, responsibilities shared across the Sr Analysts on the Operations Team can include:

Leadership, Control, & Compliance

• Learn and operate within the standard policies and procedures governing the procurement of goods and services for the organization
• Ensure all SPS processes, policies, controls, etc. are communicated to both onshore and offshore teams to facilitate correct buying channels, helpdesk responses, and operations.

SPS Departmental Operational Support

• Participate in testing as needed, and support routine maintenance for department technology
• Coordinate alongside the technology team to support the SPS department technology needs
• Coordinate help desk support for various procurement technology systems including but not limited to Fieldglass, Ariba, and Sharepoint.
• Support supplier enablement including supplier registration support (for both Allstate and with the Ariba Supplier Network and Fieldglass programs as needed), assisting with management and quality checking of supplier catalogs, supplier Q&A, and others as needed.

Source-to-Pay (S2P) Operational Support

• Support the operations of the S2P technology, including ongoing completion of tasks within the tools, helping to identify new or revised operational requirements for the tools, and helping to coordinate updates to content / data within the tools.
• Coordinate posting of updated S2P Central Content where requested based on SPS sourcing outcomes, preferred supplier changes, and/or updated policies / processes
• Coordinate cross-SPS enablement of the Contract Management Process, including document creation, CLM record enablement, signature process, record finalization

Key Responsibilities (Cont'd)

• Master and coordinate the Contract Compliance Reviews & Checklist process
• Master the Vendor Master Form process, facilitating supplier on-boarding initiatives, including S2P Purchase Orders, Invoicing, and payment processing where applicable
• Support maintenance and administration of electronic supplier catalogs
• Support the identification of appropriate suppliers / products for inclusion in electronic catalogs via review of ongoing sourcing events, recognizing patterns in free-text shopping cart requests, and identifying non-PO invoices that might be a logical fit for catalog
• Learn and understand the non-catalog (free text) ordering process, triage process, and coordination guidelines with the Spot Buy Team / High Volume Team, supporting catalog item look-ups as needed
• Support resolution of catalog, ordering, and/or goods receipt issues impacting customer utilization, end-user experience, and/or supplier processing
• Learn and understand the invoice guidelines for supplier invoice submittal, particularly around accuracy of PO-based invoices (to help limit blocked invoices)
• Support the review of the invoice triage queues to help problem solve for blocked invoice issue resolution. Work alongside end users to clear exceptions, complete goods receipts, and process the invoice for payment. Coordinate with AP team to determine additional follow-up needs, and report to leadership on aged invoices that require escalation and review. Help manage the specialized help desk and spot buy purchasing processes, including outsourced support teams,
• Support ongoing category management efforts as needed, helping drive sourcing events and ongoing supplier management for specific scenarios and categories where necessary
• Act as a resource around S2P tools, responding to end-user inquiries and providing direct support to help end-users accomplish tasks. Act as a point of escalation for the help desk and spot buy team, coordinating with the S2P technology team when issues arrive including tracking and resolution of items

Key Responsibilities (Cont'd)

Other Responsibilities

• Support the utilization of appropriate documentation and internal control/compliance standards (process, templates, tools, contract database, etc.), providing consultation around compliance.
• With guidance, help prepare communications, presentations, sourcing related materials, contracts, and other documents as necessary.
• Recognize and share opportunities for integration, continuous improvement, and change management based on observations and operational experience
• Support Internal Auditing of procurement activity throughout the organization.
• Contribute to discussions with enterprise functions including Law & Regulation, Privacy, Security Governance, Risk Management, Tax, Compliance, Cost Management, Accounts Payables, etc

Job Qualifications

Experience and Educational requirements include:

• Bachelors degree in business, supply chain, or related field
• 1 - 3 years business experience, including experience in sourcing and procurement, finance, or relevant industry
• Basic knowledge of procurement techniques and principles
  • Sourcing process, negotiations, contracting, supplier management, supplier diversity, industry/trend analysis, metrics/measurement, etc.
  • Procurement tools (i.e., reporting tools, contract management tool, reverse auctions, etc.)
  • Brand category knowledge
• Effective communication and interpersonal skills, to deliver customer focus with internal users, internal customers, and external suppliers
• Project management and organizational skills
• Basic analytical capabilities
• Awareness of corporate and SPS goals
• Strong Microsoft Office Suite skills (e.g. Word, PowerPoint, Excel)
• Experience with SAP procurement and financial modules a plus

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

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