Experienced Large Loss Property Adjuster
- Employer
- Allstate Insurance Company
- Location
- Buckhannon, West Virginia
- Salary
- Not Specified
- Closing date
- Jul 28, 2019
View more
- Category
- Claims
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
Where good people build rewarding careers.
Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Job Description
Allstate Insurance Company has an exceptional career opportunity for an Experienced Field Property Adjuster in Charleston, WV!
About the Team
The Claims Department is here to restore peoples lives after the unexpected has happened. We work to deliver compassionate service that is fast, fair and easy. Putting our customers first to resolve their claim and taking the stress out of the situation is our goal.
This is your chance to help make a meaningful difference in peoples lives. Join the thousands of people who work in the claims industry in highly stimulating work that will require you to assimilate data, evaluate facts and negotiate solutions to complex problems. Every day presents different learning and growth opportunities. You will gain a broad range of professional skills that will be equally applicable and highly valuable no matter where your career takes you.
About the Position
Under limited supervision, this job is responsible for investigating, negotiating and settling complex property damage and liability insurance claims. This individual travels to the loss site to conduct a thorough analysis. This individual reviews the insurance policy, evaluates damages, determines loss coverage and authorizes payments. The individual provides work guidance and direction to less senior employees and provides mentoring and coaching to the team. The individual works independently, prioritizing the individual's own responsibilities, and managing the individual's own workload.
Specific responsibilities include
Customer Service
- Researches and responds to complex customer communications, concerns, conflicts or issues
- Reviews customer satisfaction results; participates in determining necessary personal and business unit action plans
File Documentation and Reporting
- Documents a claim file with notes, evaluations and decision making process
- Handles first notice of loss of water damage claims
Coverage, Liability and Evaluation
- Investigates, reviews, determines and verifies complex coverage/policy information
- Provides coverage explanation to customer
- May assist in reviewing files and making recommendations to refer files to Home Office for escalation
Damage Estimating
- Completes and reviews contents inventory, contents pricing, and mitigation bills
- Notifies insured of exposure over the policy limit
- Prepares damage estimate for moderately complex claims
- Handles additional living expense claims
- Handles claims involving sink holes, extra-contractual liability, or claims that include Public Adjuster involvement
- Inspects and estimates water damage, hail damage, or smoke and fire damage in a dwelling
Other Projects and Responsibilities
- May participate in one or more complex special assignments
- May serve as a committee team lead for medium-sized projects or as a committee team member on large projects
- Conducts subrogation investigations
- May assist in researching or responding to or resolving complex compliance issues
Job Qualifications
- 5+ years of prior property claims handling experience strongly preferred
- Candidates with construction, remediation, and/or property estimating experience are strongly encouraged to apply
- Knowledge of Xactimate strongly preferred
- Excellent written and verbal communication skills with a passion for helping others.
- Strong organizational and computer skills.
- Persistence and the ability to work through and solve problems.
- Bilingual candidates are strongly encouraged to apply
- Bachelors degree in related field preferred or equivalent experience
- Has and maintains all appropriate licenses and registrations for the role per state requirements
Working environment
Please note that, since this is a field service position, you will need to have a valid drivers license and a reliable vehicle. This is a demanding field position that will require you to travel within the territory as much as 75% of your working time. As a result, you must be willing to work some weekend and extended hours if necessary.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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It is the Companys policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employees ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment
Company
- Website
- https://www.allstate.com/
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