Market Launch Manager - Car Sharing
- Employer
- Allstate Insurance Company
- Location
- Chicago, Illinois
- Salary
- Not Specified
- Closing date
- Jul 26, 2019
View more
- Category
- Operations, Executive / Management
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
Drift is a new car sharing platform focused on improving mobility and reducing the cost of car ownership. We give car owners a way to earn extra income from their idle cars and connect drivers with a convenient, affordable way to drive a car when they want.
Job Description
As Drift for Community looks to expand nationally, the ability to efficiently and effectively stand up new locations will be a critical enabler of growth. An established playbook and having the right leader on the ground will prove essential. This role will oversee all aspects of new market launches, taking a location from its beginnings, all the way to a fully functioning location. It will touch all aspects of starting up a new location, including selecting vendors, marketing, procurement, technology set up and partnerships among other activities.
Responsibilities
- Execute against and contribute to the Market Launch Playbook
- Facilitate the sourcing and onboarding of third party vendors to support operations in city
- Ensure customer service, claims, roadside, and other support functions are prepped for go-live
- Support go-to-market team in identifying local marketing opportunities, planning any launch events, and developing relationships with potential long-term in market partners
- Train location vendor and partner teams to ensure a solid ongoing program is in place for a strong foundation to guarantee success
- Work closely with the Drift for Community General Manager and Field Operations Manager to flag concerns, navigate roadblocks, and other barriers, developing strategy around engaging local stakeholders, vendors, and technology providers, guaranteeing a sound service experience
- Maintain a strong relationship with the 3rd party vendors and proactively address concerns and engage all levels of their staff
- Hold daily, weekly calls with cross-functional teams to ensure they are progressing according to the launch playbook; provide weekly updates to leadership and cross-functional teams
- Manage and update SOPs for launch playbook
Job Qualifications
- A bachelors degree is required
- The ideal candidate should have 3+ years of experience in field-related work
- Willingness to travel extensively expect ~80% travel, including some weekends (will compensate with weekdays off)
- Excellent and ruthless problem solver Quickly gets to the root cause of an issue, identifies options in how to solve, and executes solutions effectively
- Self-starter who loves challenges and opportunities to come up with constant solutions to any obstacles they may face.
- Project management experience is a plus along with utilizing tools like Asana, Microsoft Teams, SharePoint etc.
Drift - Market Launch Manager
Company
- Website
- https://www.allstate.com/
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