Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Lead and manage all aspects of the APL product line within Travelers Bond & Specialty Insurance. Develop and communicate product line strategies, support Business Units in achieving budgeted financial results and increase market penetration.


Primary Job Duties & Responsibilities
Portfolio Management/Strategic Direction/Leadership:

• Manage the APL book of business within the Professional Liability Business Unit. Develop, measure and communicate product, pricing, sales and underwriting strategies to underwriters.
• Provide recommended direction to Senior Management to balance growth, risk and profitability.
• Collaborate with Underwriting, Claim, Actuarial, Legal, Regulatory and Product Development to maintain the highest standards of product profitability, marketability and regulatory compliance.
• Lead growth strategies, with Business Unit collaboration, and regularly report on and reinforce progress made to management.
• Capitalize on technology and data resources to improve understanding of key metrics that drive profitable growth.
• Develop digital strategy and monitor portfolio results.
• Focus on flow, low touch and customer ease of doing business in the appropriate customer segments.
• Lead change, diversity and inclusion across the business.
• Lead strategic initiatives in conjunction with Business Insurance to develop solutions for customers who want to purchase P&C and BSI products.

Technical:

• Develop and amend existing product, applications and endorsements along with associated underwriting strategy. Ensure that strategies are informed, clearly communicated, concise and delivered in a relatable manner, such that they are readily accessible and straightforward.
• Provide support and direction to underwriters in their decision making relative to specific APL accounts.

Marketing / Communication / Customer Service:

• Capitalize on media opportunities including press releases or interview requests.
• Proactively develop and amend marketing materials, risk management services, and continuing education classes.
• Participate in producer and industry functions as a foremost Travelers, and industry, expert in the product line.

Training

• Conduct various forms of coverage, marketing and underwriting training for underwriters and agents. Leverage mass-communication technologies to effectively connect with internal and external audiences.
• Continually deliver APL product and industry updates.

Minimum Qualifications
Minimum of 7 years of equivalent work and/or industry experience.

Education, Work Experience & Knowledge

• Ability to analyze issues and accounts to determine exposures and successful solutions.
• Ability to provide clear verbal and written communications and presentations.
• Work well independently while maintaining team approach and coordinated responses to current issues.

Job Specific & Technical Skills & Competencies
Strong communication (written and verbal), influencing, negotiating, listening, and interpersonal skills to effectively develop/maintain productive internal and external relationships. Effectively communicate and collaborate with Field and Home Office colleagues (Claim, Legal). Communicate difficult decisions. Assist others in communicating difficult messages. Adept at framing issues and solutions for Field, referral Underwriter, external constituencies, and management as required. Providing coaching to less than experienced employees. Communicate with confidence and influence outcome of interactions. Make presentations to internal and external constituencies. May present as an industry expert at external meetings.

Preferred Qualifications
Minimum of 7 years insurance, legal, or claim experience with preference toward professional liability insurance products and/or focus on accountants professional liability; demonstrated ability to execute, communicate and direct strategy.
Bachelor's Degree Preferred.


Physical Requirements
Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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