Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
WHO WE ARE
Claim Technology is a team of highly motivated and skilled professionals who are leading Travelers' digital transformation journey and driving business value that creates a sustainable competitive advantage for our company. We deliver, implement and administer technology solutions that enable all Claim employees to be more effective at their jobs and meet the needs of our company's customers.

If YOU...

• Have a passion for leading by example through actions and words and helping those around you develop and perform as highly as possible.
• Have an Agile mindset, along with being value-focused and guided by the Lean-Agile principles.
• Enjoy working collaboratively with individuals at all levels and many parts of the organization.
• Have the courage to say what needs to be said in a respectful and tactful way, even if it's not what people want to hear.
• Have the desire to be a lifelong learner, enjoy sharing your knowledge by coaching others, and enable others to continuously improve through mentorship.
• Above all, measure your own success by the success of your team and the satisfaction of our customers.

Then, Claim Technology is the place for you!

Our TEAM...

• Is responsible for developing technology systems that support our company's claim-handling processes and right-touch digital capabilities, enabling the company to continuously stay ahead of evolving customer expectations and emerging disruptive competition.
• Is made up of diverse, competent and reliable individuals who trust one another and feel free to express their feelings and ideas.
• Is aligned with a shared vision and focused values, great at collaborating and accomplishing our tasks, and committed to quality results.
• Adapts quickly to changing conditions and demands, takes accountability as a group, and works hard to accomplish our goals.
• Reflects and learns from past experience and is committed to relentless improvement.
• Recognizes and values team contributions and celebrates successes.

Marketing Description
Travelers is a property casualty insurer with a rich history of innovation that spans three centuries and has yielded numerous 'industry firsts.' We issued the first insurance policies for automobiles, aircraft liability, accidents in space flight and lunar exploration, and identity fraud expense reimbursement, and we created the first predictive analytical model to help injured employees avoid chronic pain and opioid abuse. We are a leader in personal, business and specialty insurance and the only property casualty company in the Dow Jones Industrial Average.
At Travelers, our single biggest competitive advantage is our people. Every day, our employees move Travelers closer to achieving the vision of being the undeniable choice for the customer and an indispensable partner for our agents and brokers. We are a team driven to fulfilling our promise to take care of our customers, our communities and each other. That's the power of 30,000 people. All working together to ensure that we're performing today and transforming for tomorrow.
Ready to go where you've only imagined? Apply now and move your career to the next level with Travelers.


Primary Job Duties & Responsibilities
As an AI Data Engineer

Data Acquisition, Prep and Exploration:

• Performing complex data analysis, assessment, and design at an expert level.
• Leads investigation and resolution efforts for high impact data defects and problems.
• Ensures work complies with Travelers standards, processes, and protocols.
• Identifies gaps, escalating issue to manager.
• Develops and applies complex data derivations, business transformation rules, and data requirements.
• Collaborates with project team to identify, estimate, and prioritize project and/or enhancement activities.
• Creates complex (technology and features) data visualizations techniques to help support data exploration.

Data Solutions & Analytics Implementations:

• Collaborates to develop strategic data solutions including transformation logic, rules, tables, as well as business requirements, governance, and specifications.
• Manages the operationalizing and automation of more complex data (more systems, data sets and streams, size of data sets more substantial) products into business.
• Leads integration of analytic data products, including pilots and proof of concepts.
• Applies knowledge of current industry trends and techniques to formulate solutions within the context of assigned projects and/or enhancements.

Data Culture:

• Frequently presents and translates complex information in relevant business terms.
• Ensures business and data users are properly trained on data products/analytic environment. Identifies training opportunities.

Data Strategy and Execution:

• Develops and executes data strategies and identifies platform and application infrastructure needs.
• Ability to work well and build consensus among a diverse group of stakeholders to create alignment from a delivery and support perspective.

Minimum Qualifications
A bachelor's degree in Computer Science or a related field, or its equivalent in work experience, and five years of programming/development experience.

Education, Work Experience & Knowledge
7 years of programming/development experience preferred. Experience as a technical lead preferred.

Job Specific & Technical Skills & Competencies
Technical Knowledge: Able to expertly assess, design, develop, configurate and support applications, systems solutions, and interfaces for multiple systems to achieve business and/ or technical requirements. Demonstrates technical mastery for technologies, applications, systems, frameworks, and/or languages and has the ability to influence and/or set technical direction or defect resolution. Fully understands business applications and/or technical system environments in which the system operates. Demonstrates proficiency in business concepts. Demonstrates expert knowledge of applications/systems and concepts. Able to evaluate and leverage pre-existing services and frameworks. Leverages enterprise and industry best practices and standards. Works to ensure component interactions follow and promote design best practices. Communication Skills: Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience. Exhibits active and effective communication skills with team members - including active listening and effective written and verbal communication skills. Effectively contributes and communicates with the immediate team. Able to present complex technical concepts to audiences of varying size and level. Business Knowledge & Partnership: Able to develop and leverage business and/or vendor partnerships, consult on business priorities, and optimize value through solution identification aligned with business objectives, goals, and future technology direction. Able to easily communicate in business terms and describe IT capabilities/concepts in ways that the business can understand. Problem Solving & Decision Making: Able to expertly diagnose root causes, solve complex problems, and collaborate effectively with business and technical teams. Able to break a problem down into manageable pieces, evaluate potential risks/alternatives, and implement effective, timely solutions. Carefully evaluates alternative risks and solutions before taking action including escalating situations as appropriate. Demonstrates sound decision making and problem resolution skills. Often consulted by team members for problem resolution and guidance. Has the ability to reach sound decisions quickly. Knows where to obtain information needed to make the appropriate decisions. Optimizes the use of all available resources. Trusted technical advisor. Team Orientation: Able to promote, maintain, and enhance partnerships across the organization to achieve objectives and engage stakeholders. Able to influence project stakeholders and team members. Practices objectivity and openness to others' views. Able to recognize and support team priorities. Leadership: Able to set and assign technical goals and priorities for self and team members. Exhibits team leadership. Able to set teams technical direction. Able to provide feedback and/or coaching regarding technical resources. Planning and Project Management: Demonst

Environmental/Work Schedules/Other
Requires weekend work hours. Requires overnight work hours. Requires holiday work hours (Federal and religious). Requires extended periods (1 or more weeks) of travel as needed. Requires travel up to 5% of time.

Preferred Qualifications

• 5+ years of experience with common data science toolkits such as Python, R etc.
• Experience in one or more Data visualization tools such as Tableau, Qlik and Query languages such as SAS, SQL, Hive
• Exposure to AWS or other cloud computing services needed
• Experience working with big data technology of HDFS, Pig, Hive, Spark, Scala etc. preferred
• Exposure to Machine Learning Algorithms is preferred
• Preferred qualification of a bachelor's degree and further education or experience in engineering, computer science or other technical related field.

Physical Requirements
Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.

Licensing or Certificates
Depends on the specific role but some examples may include: ITIL Remedy Java certification Microsoft certification.net Kanban/Agile/SAFe

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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