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Large Loss Field Property Claims Adjuster

Employer
Liberty Mutual Insurance
Location
Chicago, Illinois
Salary
Not Specified
Closing date
Jul 27, 2019

View more

Category
Claims
Job Type
Not Specified
Career Level
Not Specified

Job Details

Advance your career at Liberty Mutual - A Fortune 100 Company!

Manages, investigates and resolves assigned high severity Property Loss claims under limited supervision. Provides policyholders with exceptional customer service. May assist Customer Claims Representatives with in-person inspection/policyholder contact where necessary.

Responsibilities:

  • Investigates, determines coverage of loss and adjusts all elements of Property Loss claims of high severity.
  • Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process. Ability to independently scope high severity losses and/or large losses.
  • Works with Liberty network contractor in the appraisal process of claims and participates in re-inspection of Liberty referred contractors.
  • Explains coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
  • Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
  • Identifies suspicious losses. Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
  • May be called upon for catastrophe duty, may assist in management of catastrophe operation, Quality Control of Independents used and may trouble shoot problem and high profile cases. For Catastrophe (CAT) roles, investigative fieldwork includes a high amount of travel to claim location.
  • Assists in the training of property personnel and serves as a technical resource to the office. May assist in the absence of the Claims Team Manager.

Qualifications:

  • Requires knowledge of coverages provided within various homeowner policies. Demonstrated ability to handle claims of the highest complexity and exposure.
  • Effective negotiation skills.
  • Ability to effectively and independently manage workload while exhibiting good judgment.
  • Proven ability to provide exceptional customer service.
  • Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems, and analytical skills.
  • The capabilities, skills and knowledge required is normally acquired through Bachelors Degree or equivalent experience and at least 5 years of directly related experience.
  • Completion of advanced property training required.
  • Ability to obtain proper licensing as required.

Benefits:

We value your hard work, integrity and commitment to positive change. In return for your service, its our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Overview:

At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

Were dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

Company

When people have a sense of security, they are free to relax, venture out, and live their lives. This is the feeling Liberty Mutual brings to the world every day. Founded in 1912, we are a global leader in property and casualty insurance, focused on protecting and preserving the lives and dreams of customers in more than 30 countries. With over 50,000 employees throughout the world, we offer you the chance to work for an evolving, growing company with a deep sense of humanity and a commitment to diversity and philanthropy. Join our team and go to work knowing that what you do matters. Because really it does.

 

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