Processing Support-Assoc II -Mail Correspondence
- Employer
- Allstate Insurance Company
- Location
- Lincoln, Nebraska
- Salary
- Not Specified
- Closing date
- Jul 19, 2019
View more
- Category
- Administration / Clerical
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
Where good people build rewarding careers.
Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Job Description
In this role, you will investigate and process requests in support of customers and internal/external business partners performed under general supervision using documented procedures. You will be assisting management or subject matter expert in activities of basic complexity, requiring some independent judgment. With great attention to detail, your primary functions as a part of this processing team will center around printing required letters, inserting (stuffing envelopes), as well as mailing. You will need to possess basic computer skills as well as have an understanding of how to operate basic office equipment.
Tentative Start Date: July 29th, 2019
Work Schedule: Core office hours are 7:30am - 6:00pm. Standard office hours are 7:30am - 4:00pm, with some flexibility for a later shfit as long as it's within the core hours of the department.
Training: You will receive on the job training for the role and will be expected to work the standard office hours of 7:30am - 4:00pm for the first 2-3 weeks.
Key Responsibilities
- Processes business related functions in accordance with internal and external business requirement guidelines.
- Performs routine processes that require a basic knowledge and understanding of business unit processes and general insurance information.
- Investigates and resolves requests and/or inquiries of basic complexity.
- Utilizes knowledge, training and experience to interpret procedures and make fundamental processing decisions.
- Processes daily functions with quality and manages work with an understanding of business unit priorities.
- Maintains and reports daily work condition based on business unit needs.
- Reviews and investigates issues related to policies and/or systems.
- Reports system and/or policy issues.
- Conducts and supports system and application testing based on business unit needs.
- Interacts with business partners and customers.
- May receive and respond to written and verbal communication from internal and external business partners.
- Participates in business meetings with internal and external business partners.
Job Qualifications
- High school diploma or equivalent required.
- Experienced in Microsoft Office: Excel, Word, and Outlook.
- Effectively communicates technical and business ideas and information to others, including non-technical audiences.
- Attentive to existing standards and procedures, and may recommend improvements to existing standards and procedures within the work area.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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It is the Companys policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employees ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment
Company
- Website
- https://www.allstate.com/
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