Senior Director Product-Industry Manager
- Employer
- Travelers Insurance
- Location
- Hartford, Connecticut
- Salary
- Not Specified
- Closing date
- Sep 10, 2019
View more
- Category
- Claims, Product Manager, Executive / Management
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Job Summary
Commercial Accounts Industry Edge Practice Leader. This role is responsible for the overall profitability and growth of assigned industries and the development and maintenance of new and existing industry capabilities and products. This position reports to the Vice President of Industry Edge
Primary Job Duties & Responsibilities
Underwriting Leadership: In collaboration with Home Office and Field underwriting staff, develop, manage and drive underwriting strategies for assigned industries. Develop and maintain underwriting guides and tools. Serve as a Field resource to support achievement of underwriting and production goals. Develop and conduct training for assigned industries for various audiences, including new underwriting trainees, experienced new hires and new producers. Responsible for Industry Collaborative Underwriting Reviews (CURE's), including the analysis of data to support corporate underwriting policies/standards as respects to assigned industries. Work collaboratively with peers in other Business Units to share industry insights and results, and with the Business Insurance and Enterprise Underwriting teams to ensure underwriting appetite is aligned to corporate strategy.
Portfolio Management: Evaluate industry production and profitability results and develop, communicate and influence appropriate strategies and action plans to achieve profitable growth. Work collaboratively with stakeholders in Underwriting, Product, Actuarial, Claim, Risk Control, Enterprise Market Research and Marketing to drive Industry Edge strategies.Marketing and Business Development: Create strategies to advance the value proposition of assigned industries. Work collaboratively with the Marketing team to develop marketing campaigns to advance our brand presence and industry specialization. Serve as an industry expert to the media. Engage with the Business Development team in supporting new business generation strategies, including engagement with agent and broker industry practice leaders.
Product Positioning: Assess competitor offerings to evaluate product differentiation and competitive advantages. In collaboration with Business Insurance Product, gather competitive and marketplace insights to develop the product strategy and product roadmap for assigned industries.
Minimum Qualifications
Bachelor's degree required. 6 years of insurance experience with expert understanding of products, underwriting, coverage, rules, forms, regulatory environment, risk management, pricing/filing processes and insurance financials required. Advanced knowledge of Microsoft office products (Excel, Word, PowerPoint) required.
Education, Work Experience & Knowledge
7 years of Business Insurance product (non-rate) experience. Field Underwriting or Claims experience is preferred. Ability to manage the results of a portfolio and drive strategy. Demonstrated experience in synthesizing complex information into succinct presentation format for various stakeholder audiences. Thorough understanding of insurance products, systems, and financials. Advanced knowledge of Microsoft Office Visio Advanced knowledge of Impromptu or similar query tool. Ability to collect data from data marts or willingness and ability to develop these skills.
Job Specific & Technical Skills & Competencies
Leading the Business: Advanced leadership, influence and collaboration skills. Results driven. Customer-focused orientation (field, agent/broker and consumer). Demonstrates expert (master) understanding of Business Insurance. Leading Self: Expert (master) oral and written communication skills with ability to influence at all levels of the organization. Includes the ability to communicate intent of contract and non-policy form language to all levels of the organization. Expert presentation skills. Expert organization and time management skills. Attention to detail. Master (expert) ability to comprehend and communicate intent of state product strategies, underwriting strategies, and inter-relationships with coverage. Ability to mentor others to develop this skill. Master (expert) critical thinking and analysis skills to understand underwriting results, and competitor actions in order to recommend actions. Master (expert) ability to assess quality of underwriting and financial results. Actively invests in improving own capabilities.
Licensing or Certificates
Preferred License and Certifications Preferred: CPCU, IIA or other recognized insurance designations (Examples:, ARM, CIC)
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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Company
WHO WE ARE
Imagine a Career With Purpose.
For more than 160 years Travelers has earned a reputation as a leader in personal, business and specialty insurance because we take care of our customers. When you work at Travelers, life’s most important moments become your life’s work. That means helping families feel secure, businesses to prosper, knowing that you’ve made a difference, and feeling like you belong to something bigger.
LIFE AT TRAVELERS
Imagine Playing a Role in Something Bigger.
A career at Travelers means being part of a team comprised of 30,000 + talented and passionate people that’s evolving to meet changing needs – from customer service to data science and beyond. If that’s more than you imagined in an insurance career, it’s time to join us at Travelers.
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