Donegal Insurance Group is a regional property-casualty insurance company doing business in 26 states, headquartered in Marietta, PA, with 8 regional offices located in Athens, GA, Duluth, GA, Le Mars, IA, Grand Rapids, MI, Albuquerque, NM, Greenville, OH, Glen Allen, VA, and Sheboygan Falls, WI.

Donegal offers a broad range of personal and commercial insurance products sold exclusively through our network of independent agents. We are committed to the independent agency system and proud of the company’s heritage, which spans nearly 130 years. Donegal’s strong financial foundation and successful operating strategies have earned the company a rating of “A” (Excellent) by the A.M. Best Company, the nation’s leading insurance rating organization.

Donegal Insurance Group has an opening for an Administrative Assistant to join our Athens, Georgia office.

• Perform daily general office tasks such as filing, data entry, recording and maintaining records, copying, distributing and other similar duties using appropriate office equipment
• Answer phones and route callers to appropriate team member
• Effectively complete administrative tasks to assist other personnel within the department
• Accurately maintain files and filing system
• Produce correspondence to support the goals and objectives of the unit
• Accurately produce and or create reports necessary to complete the business process
• Accurately communicate recorded information to internal and/or external customers
• Effectively evaluate information and accurately determine if discrepancies exist with provided information
• Efficiently research and resolve any discrepancies so that the business process can be completed in a timely fashion
• Provide timely, courteous, and quality customer service to customers

• Detail oriented
• Excellent communication and organizational skills
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
• Strong interpersonal skills
• Professional phone skills
• Ability to prioritize and handle multiple tasks simultaneously

Education / Experience

• High School diploma or GED required
• Prior clerical support experience preferred
• Prior experience working in a professional office environment preferred

We also offer a comprehensive benefits package, including:

• Medical/Dental/Vision Insurance
• Company paid life insurance
• 401k Plan
• Paid Time Off
• Sick Days
• Paid Holidays
• Incentive Plan
• Employee Stock Purchase Plan
• Flexible Benefits Plan
• Continuing Education Assistance

Donegal Insurance Group participates in E-Verify in the following states: North Carolina, South Carolina, Georgia, Alabama, Mississippi, Tennessee, Utah, Arizona, Nebraska, and Louisiana. If you reside in one of the listed states, please review the "Notice of E-Verify Participation" and the "Right to Work Poster" on the links below:

Notice of E-Verify Participation Poster

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf (English and Spanish)

Right to Work Poster

https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster.pdf (English)

https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster_ES.pdf (Spanish)