Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
The main purpose of this job family is to virtually market Business Insurance products and underwrite commercial risk (i.e., selection/rejection of new and renewal business); administer and monitor underwriting rules and guidelines, rating manual rules, and insurance laws and regulations; analyze quality and quantity of risks underwritten and review agency books of business as well as profit/growth results and trends to recommend and implement action plans. Jointly responsible with field Account Executives for profitability, growth and retention of aligned book of business within a territory/region that is consistent with overall business line objectives. Under general direction, has joint responsibility with the field AE partner for the profitability, growth and retention of aligned book of business within a territory that is consistent with overall business line objectives. Marketing and underwriting responsibilities typically include: Underwriting business on lower touch, eligible accounts with moderate to high complexity. Can handle a high volume assignment. As a representative of the company, virtually markets to and develops relationships with agents and brokers. Works with field AEs as appropriate to support market penetration objectives and seeks out cross-sell opportunities. Works in small teams to manage aligned territory and book of business, including more challenging accounts. Takes a portfolio view of their book of business to manage profitability. Routinely sought out by others as a resource; coaches less experienced employees. Seen as a role model and/or informal leader by other Account Executives in all aspects of the job. This job does not manage others This job works under General Direction: Establishes procedures for attaining specific goals and objectives in a broad area of work. Generally final results are reviewed. (Typically applies to a manager or expert/top level professional.)
Primary Job Duties & Responsibilities
Underwriting and Pricing: Underwrites primarily complex accounts and risks and considers different approaches toward risks to maximize profitability (e.g., pricing, retention, endorsements, limits, indemnity, security). In support of business objectives, uses good judgment in making decisions within own underwriting authority and may provide input on more complex accounts. Is comfortable doing this in a fast paced environment. Initiates collaborative discussions. Desk Management: Efficiently manages the life cycle of aligned book in accordance with established workflow guidelines. Identifies opportunities for improvement and may assist with implementing action plans to address quality issues. Distribution and Agency Management: Effectively manages assigned agents/brokers by developing and maintaining relationships to write and retain accounts consistent with business unit appetite. Virtually builds and maintains customer satisfaction with cohesive communications, products and services that are consistent with the Business Center quality and productivity goals. Sales: With an increased level of independence, uses a consultative marketing/ sales culture and successfully employs consultative selling approach to virtually market products to agents and brokers. In partnership with the field, executes sales strategies to achieve targeted growth strategies. May attend industry events. Negotiation: Negotiates complex deals without guidance. Executes Strategy and Drives Results: With an increased level of independence, develops and executes on a plan to meet business objectives. Anticipates and identifies complex underwriting/marketing problems, thoroughly analyzes available information and makes timely practical decisions. Business Planning and Collaboration: Fosters collaboration within the business center and across the enterprise. Seeks enterprise-wide solutions to business problems. Assists other employees when appropriate. Leading Others: In addition to leading self, may coach other staff members. Participates in the training of less experienced Account Executives. Develops others and takes initiative for personal development. Perform other duties as assigned.
4 years of Account Executive/underwriting experience required.
Education, Work Experience & Knowledge
Bachelor degree preferred. Typically has 6-8 years of relevant Account Executive experience. Previous multi-line underwriting preferred. Industry/Business Knowledge: Understands industry business operations and work methods, critical business issues and financial drivers that affect the region and local office. Demonstrates an understanding of the local insurance marketplace and effectively uses that knowledge to the Company's advantage; continuously seeks out local market insight; is routinely sought out by others as a knowledge resource; coaches / mentors less experienced employees on an ongoing basis. Product Knowledge: Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work activities. Uses acquired skills and knowledge to assist less experienced employees. Routinely sought out by others as a knowledge resource.
Job Specific & Technical Skills & Competencies
Business Perspective: Uses knowledge of internal and external factors impacting the property & casualty industry to make decisions Analytical Thinking/Financial Acumen: Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making Understands and uses financial information, tools and expense management principles to accomplish day-to-day work and maximize profitability. Relationship Management: Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results.
Weekend work hours (Occasionally)
Operates standard office equipment (Continuously) Sitting (Can stand at will) (Frequently) Standing (Occasionally) Use of Keyboards, Sporadic 10-Key (Frequently)
Licensing or Certificates
CPCU designation preferred.
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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