At ICW Group, we are committed to creating the best insurance experience possible. As a Premium Auditor Associate you learn to conduct field audits to determine the actual exposures and premium to be charged for policy coverages in order to drive revenue and increase customer retention to achieve business growth. This job includes a combination of working from home and working in the insured’s clerical office areas.

About Your Job:

Learns to conduct timely and accurate premium audits and service audits

• Assists with audits on small to medium size accounts.
• Learns to resolve audit disputes.
• Working with Premium Auditors, develops correspondence for insureds, agents and Company personnel
• Assists with audit reviews
• Provides excellent customer service for the entire audit experience

Maintains communication with accounts and other constituencies throughout the audit

• Provides technical assistance to reviewers and Underwriters as needed.
• Provides current status of audit inventory on a regular basis to management.
• Clarifies voluntary and physical audits by contacting insureds as needed.
• Communicates with NCCI/ WCIRB regarding classification and technical issues.

Learns to determine actual exposures and premium to be charged for policy coverages

• Assists with prioritization of audit assignments and conducts audits achieving both volume and quality standards.
• Prepares detailed work papers and written correspondence in support of audit findings
• May conduct interviews with the insured to obtain information regarding the insured's operations and business model to obtain a good working knowledge and analysis of the risk. Determines employee job classifications based on job role and responsibilities and exposure to hazard.
• Remains informed of changes and current information relative to premium auditing through discussion and correspondence with experts and industry-related literature.

Required Educational Background, Skills and Experience:

Bachelor's degree from four-year college or university; or equivalent combination of education and experience. Intermediate working knowledge of MS Word, Excel and Outlook. Ability to read, analyze, and interpret technical journals, financial reports, or legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.   Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.  Ability to calculate and apply concepts of basic algebra and geometry. Ability to apply principles of logic to a wide range of intellectual and practical problems. Safety or insurance experience desired, but not required.

Details about Work Environment and Physical Requirements for this position:

Travel (driving and flying) to insureds’ locations to conduct audits is required. Customer worksites may vary in the environment. Position may require travel – up to 20%.  In conducting audits and performing other tasks, works with computers and computer screens for multiple hours per day; must be able to lift and carry 25-40 pounds. Position is sedentary approximately 75% of time. Must be able to drive.

Are you searching for a transition role into Premium Audit? Connect with our Recruiting team by submitting an application today!