Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Performs tasks of medium complexity within the CGI Ratabase Suite; developing algorithms used for rating, loading of tables, and debugging. Under general supervision, completes programming tasks including estimating design, analysis, coding, configuring, testing, debugging, troubleshooting, documentation, application health monitoring/alerting, and implementation of programs. This job does not lead others.

Marketing Description
Performs system programming tasks of medium complexity within the CGI Ratabase Suite. Tasks require proficient programming and analytical skills. Responsibilities include requirements gathering, design, performing analysis, coding, configuration, testing, debugging, incident investigation documentation and application health monitoring/alerting and implementation of programs. Manages these tasks simultaneously. Ensures customer satisfaction through professional communication, follow-up, and responsiveness to issues. Actively seeks opportunities to expand technical knowledge and capabilities. Continues to develop business knowledge while learning how work assignments address business issues. May begin to provide guidance and mentorship to lower level technical employees. Applies knowledge of current industry trends and techniques to formulate solutions within the context of assigned projects. Other duties as assigned.

Primary Job Duties & Responsibilities
Performs system programming tasks of medium complexity. Tasks require proficient programming and analytical skills. Responsibilities include estimating design, performing analysis, coding, configuration, testing, debugging, incident investigation documentation and application health monitoring/alerting implementation of programs. Manages these tasks simultaneously. Ensures customer satisfaction through professional communication, follow-up, and responsiveness to issues. Actively seeks opportunities to expand technical knowledge and capabilities. Continues to develop business knowledge while learning how work assignments address business issues, May begin to provide guidance and mentorship to lower level technical employees. Applies knowledge of current industry trends and techniques to formulate solutions within the context of assigned projects. Other duties as assigned.

Minimum Qualifications
High School diploma or equivalent required. 1 year of programming/development experience required.

Education, Work Experience & Knowledge

• Bachelor's degree in a related field preferred.
• 3 years of programming/development experience preferred.
• Knowledge of insurance or actuarial concepts is preferred.

Job Specific & Technical Skills & Competencies
Technical Knowledge: Demonstrates intermediate programming/configuration/ analytical, discrepancy, defect, or incident investigation problem solving and resolution skills. Demonstrates an aptitude for learning and applying new programming languages and/or software development disciplines. Continues to develop understanding of the supported business systems. Beginning to develop the ability to recognize and analyze basic incident/defect trends and appropriately escalate. Communication Skills: Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience. Exhibits active and effective communication skills with team members - including active listening and effective written and verbal communication skills. Effectively contributes and communicates with the immediate team. Problem Solving & Decision Making: Able to recognize and analyze business and technology problems of intermediate complexity with minimal supervision. Able to leverage previous experience to consider a variety of alternatives to arrive at a timely, practical, and cost-effective solution to resolve defects or incidents. Team Orientation: Ability to foster relationships with peers to achieve objectives. Practices objectivity and openness to others' views. Able to recognize and support team priorities. Planning: Ability to manage time and competing priorities and provide management with accurate and timely status information. Able to effectively evaluate and estimate routine tasks with clear precedent Financial Awareness: Able to understand how the project schedule relates to budget.

Environmental/Work Schedules/Other
Occasional overtime as needed, but not on a regular basis.

Preferred Qualifications
Experience with premium generation, Actuary, Regulatory Compliance, and/or Underwriting preferred.

Physical Requirements
Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.

Licensing or Certificates
Depends on the specific role but some examples may include: ITIL Java certification Microsoft certification.net Kanban/Agile/SAFe

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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