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Insurance Assistant

Employer
Liberty Mutual Insurance
Location
Wausau, Wisconsin
Salary
Not Specified
Closing date
Jul 2, 2019

View more

Category
Administration / Clerical
Job Type
Not Specified
Career Level
Not Specified

Job Details

Launch Your Career at Liberty Mutual Insurance - A Fortune 100 Company


Liberty Mutual Insurance is looking for an enthusiastic person with a background in Insurance Assistant work.


As a member of the Claims Support Team, you will perform various support duties and processes insurance transactions, such as responding to internal and external requests for information and preparing documents, policy information and files for additional handling by other Claim Associates. Additionally, you will perform other related support duties as requested, such as processing mail and assisting customers, and follow procedures and applies intermediate-level administrative skills and insurance knowledge to accomplish both routine and non-routine tasks and duties.

Responsibilities:

  • Reviews, evaluates and categorizes incoming media and mail documents; verifies information for accuracy/appropriateness and follows up with others for missing or questionable data; prepares various methods of media for distributing to business partners and outside contacts.
  • Enters and retrieves information of varying complexity using computer systems and applications to update records and various financial activities, obtain information from others and respond independently to most questions and problems.
  • Uses intermediate skills and business knowledge to prepare correspondence and process other insurance transactions to provide customer service and support efforts to acquire and retain profitable business.
  • Performs other related support duties as requested, such as processing mail and/or varied media formats (e.g., flash drives, CD's and audio recordings), assisting customers, scanning and photocopying.
  • Provides informal guidance to less experienced associates and provides back-up support in the absence of others.
  • Key responsibilities include mail and document sorting/handling or processing varied media formats (e.g., flash drives, CD's and audio recordings) being committed to claims files.

Qualifications:

  • Dependability, attention to details, and ability to follow/interpret procedures

  • Knowledge of administrative procedures and software applications (such as Microsoft Office Word, Excel, PowerPoint, etc.)

  • Effective organizational, interpersonal, and communication skills required to help resolve routine problems, answer general questions, and know when to escalate more complex issues

  • High school diploma (or equivalent) and 1-2 years of customer service and/or administrative experience


Benefits:

We value your hard work, integrity and commitment to positive change. In return for your service, its our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Overview:

At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

Were dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

Company

When people have a sense of security, they are free to relax, venture out, and live their lives. This is the feeling Liberty Mutual brings to the world every day. Founded in 1912, we are a global leader in property and casualty insurance, focused on protecting and preserving the lives and dreams of customers in more than 30 countries. With over 50,000 employees throughout the world, we offer you the chance to work for an evolving, growing company with a deep sense of humanity and a commitment to diversity and philanthropy. Join our team and go to work knowing that what you do matters. Because really it does.

 

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