Auto Litigation Claims -Supervisor

Overview:

The purpose of this position is to lead a claims auto litigation team to help to achieve Selective’s loss and claims expense objectives, as well as deliver excellent claims service to customers. Claims supervised are those in auto litigation and may involve complex and large monetary exposures. This claims leader must provide continuous training, coaching and feedback to the members of their claims team. Must foster business partnerships with other company departments, including field agency management and inside underwriting teams. Responsibilities include fostering good relationships with independent agents. Must have expertise in commercial auto including coverage, contractual and legal issues. Members of team may handle commercial auto and auto litigation.

Responsibilities

• Supervises, coordinates and monitors activities of a  auto claims litigation unit in order to obtain and ensure an accurate, quality product while maintaining high production standards and performance standards.
• Schedules, prioritizes, and distributes workflow of litigation unit to ensure work is done in a timely fashion and all deadlines are met.
• Audits procedures and controls to ensure compliance with company and statutory requirements. Will provide statistical data to management to ensure adherence to company policies, procedures and state regulations.
• Provides technical assistance to members of staff and assist them with the disposition of litigated claims with attorneys, insureds, and claimants.
• Reviews completed adjustments for corrections and authorizes payments when required.
• Establishes and adjusts claims reserves.
• Recognizes fraudulent claims activity that would be subject to SIU referral in accordance with company guidelines and subsequent referral to law enforcement or regulatory agencies.
• Reviews and implements claims audit recommendations on a continuous basis.
• Reviews consumer/agency complaints.
• Maintains a direct diary on litigated claims and an override diary on other selected claims.

Qualifications:

College degree preferred.
Auto Litigation Experience Required 
5-7 years litigation experience
3+ years supervisory experience of technical level staff