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Commercial Account Specialist (RATER)

Employer
Mitsui Sumitomo Marine Management (U.S.A.), Inc.
Location
Cincinnati, Ohio
Salary
Not Specified
Closing date
Aug 18, 2019

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Category
Operations
Job Type
Not Specified
Career Level
Not Specified

Job Details

Location Cincinnati, OH Posted July 8, 2019 Category Operations

Mitsui Sumitomo Insurance Group (MSIG) is one of the worlds top ten property/casualty insurance carriers with over 38,000 employees worldwide. MSIG insures large multinational and domestic companies, and offers comprehensive global insurance programs. Our US subsidiary, Mitsui Sumitomo Marine Management (MSMM), currently has an opportunity available for a Commercial Account Specialist (Rater) in our Cincinnati OH office.

PURPOSE SUMMARY: The Commercial Account Specialist provides support and assistance to Operations and Underwriting staff. This includes quoting, rating and issuing policies and endorsements, collecting data, appropriately applying rates and factors, organizing files and reports, and performing administrative and customer service duties regarding new and renewal accounts that will assist in ensuring the operations and underwriting process is handled efficiently and accurately.

MAJOR FUNCTIONS:

  • Processes documents and requests received for commercial policy issuance, changes, renewals, cancellations and reinstatements. Determines and calculates premiums for input into the rating system according to established Company procedures in a timely and accurate manner.
  • Effectively communicates with internal and external customers to obtain and relay information needed to process policies. Updates or orders reports including MVRs, credit information or loss runs in a timely manner.
  • Troubleshoots for transaction processing issues with the National Operations Department and researches and assists in resolving inquiries generated from internal and external customers (i.e. policy/account status, rating and billing issues, etc.).
  • Reviews all transactions processed to ensure accuracy.
  • Shares knowledge and expertise by participating in new departmental and/or company initiatives. Helps with training of others and partnering with IT and/or National Operations on testing of new systems and/or enhancements.
  • Performs quality control on other peers as directed.
  • Maintains current knowledge of branch goals, underwriting/rating procedures and system changes.
  • Performs other duties as assigned.

EDUCATION and/or EXPERIENCE:

  • High School diploma or GED is required. Bachelors degree is preferred
  • Insurance related courses preferred.
  • 3+ years related commercial lines rating experience is required

Other Qualifications Required:

  • Excellent verbal, written and interpersonal communications skills
  • Good organizational skills
  • Good customer service skills
  • Ability to work in a team environment
  • Occasional overtime required to meet the needs of the business
  • Ability to multi-task, be flexible and prioritize with strong attention to details

If you would like to apply for this position please send your resume to resumes@msigusa.com

The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Company

The primary purpose of Mitsui Sumitomo Marine Management (U.S.A.), Inc. (MSMM) is to manage the business affairs of two insurance companies: Mitsui Sumitomo Insurance Company of America and Mitsui Sumitomo Insurance USA Inc.

Our organization is structured in a manner that allows our service professionals to work hand-in-hand with our insured and producers to create coverage and service plans unique to each client. The resulting programs are geared toward the proper implementation of sound risk management procedures which lead to the effective management of exposures to loss, loss costs and total premium expense.

When joining MSMM, you are becoming part of a worldwide team that is dedicated to:

  • Making a lasting contribution to the enrichment of society by bringing security and safety to people and businesses around the world through the sale and servicing of its insurance products;
  • Realizing customer satisfaction by working to provide the finest products and services to consistently meet our clients' growing needs; and
  • Meeting our shareholders' expectations and strengthening their trust in us by continuously improving our business.

 

We value each employee's unique set of skills and contributions and believe that each employee plays an important role in the success of MSMM. 

Company info
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Mitsui Sumitomo Marine Management (U.S.A.), Inc.

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