Claims Assistant
- Employer
- QuestPro
- Location
- Maitland, Florida
- Salary
- Not Specified
- Closing date
- Jul 2, 2019
View more
- Category
- Claims
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
Claims Service Coordinator- Claims Assistant
PRIMARY PURPOSE: To provide assistance to the claim staff by performing a variety of administrative tasks and responding to customer inquiries.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Schedules physician appointments and sends appropriate letters and records
- Prepares files for legal referrals
- Answers phone related inquiries
- Follows up on requested information
- Prepares various letters, reports and forms.
- Processes payment of invoices
- Accurately scans and indexes incoming claim documents to correct claim file according to folder/document type.
- Assists with metering outgoing mail.
- Researches returned mail to determine correct address.
- Prints copies of forms and mail to appropriate parties
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned. Supports the organization's quality program(s).
Education & Licensing
High school diploma or GED required.
Experience
One year of clerical or customer service experience or equivalent combination of education and experience required.
Skills & Knowledge
- Excellent oral and written communication
- PC literate, including Microsoft Office products
- Strong organizational skills
- Efficient time management skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
- Can determine what next steps are required and proactively respond
- Be able to multi task in various systems and/or programs
Competencies
- Thoroughness.
- Technical Capacity.
- Problem Solving.
- Customer Service Oriented
- Teamwork
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work
This is a full-time position. Standard days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Based on business needs this may change.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Company
QuestPro is a full-service recruiting firm focused solely on the Insurance and Risk Management industry. From a recent college grad to an experienced professional all the way to a CEO, we save the day by seeking out the best in the business at all levels. Our services of expertise include Retainer, Direct-Hire, Contract/Contract to Hire and Consulting Practices.
- Website
- http://www.questpro.com/about/jobs/
- Telephone
- 972-960-1305
- Location
-
17300 Preston Road, Suite 350
Dallas
TX
75252
US
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