Assistant Claims Manager

Roanoke, VA 24019
Base Salary is $80,000 plus bonuses based on individual and company performance.
Jun 11, 2019
Aug 10, 2019
Job Type
Full Time
Career Level

The Assistant Claims Manager will oversee the caseload and work product of the adjusting staff assigned to you and ensure a quality work product for our clients. This will include oversight of the adjusting and administrative staff, file monitoring, technical training, employee development and ensuring adherence to company policies and procedures. The best candidate will be dedicated to the success and growth of RVCS. Depending on the success, drive and dedication of the Assistant Claims Manager, the next logical career path would be advancement to the next level of management

This position reports to the  Claims Manager and the President/CEO.

The duties listed below include but are not limited to:

  • Provide direction, leadership and technical assistance to Adjusting staff
  • Provide direction and leadership to administrative staff
  • Manage day to day operations including, scheduling, file monitoring, workflow and budgets
  • Assist in employee retention/hiring
  • Ensure all RVCS work product is in compliance with client and RVCS service requirements
  • Regular employee training
  • Maintain the strong relationships with current client and market to potential clients
  • Ability to travel overnight
  • All other duties as assigned by RVCS


Skills and Experience:

  • Experience - Must have a minimum of 10 years of MULTI-LINE claims handling experience and a minimum of 3 years management/supervisory experience. Experience with Trucking, Heavy Equipment and Cargo losses a PLUS
  • Skills – Must have superb organizational and communication skills, must be adaptable and able to work in a very dynamic environment, must be able to successfully work with multiple styles and personalities.
  • Must be patience and easy to work with during stressful situations

RVCS Benefits Include:

*: 401K PLan with elective Company match

*  Major Medical Plan

*  Dental Plan

*  Vision Plan

*  3 weeks paid vacation

*  Relocation Assistance

*  Sign on Bonus

RVCS is experiencing significant growth. Our plan is to expand from a super regional IA firm a national IA firm within the next two years. These are exciting times and your input and vision will help direct and guide the company.