Claims Administrator
- Employer
- QuestPro
- Location
- Saint Petersburg, Florida
- Salary
- Not Specified
- Closing date
- Jun 18, 2019
View more
- Category
- Administration / Clerical, Claims
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
Insurance carrier located in St Petersburg FL is looking for several administrative assistants.
Insurance Discipline:
Property and Casualty
Hours:
11:00am - 8pm Mon-Fri, with one Saturday shift per month, 8:30-5:00.
Job Purpose
Using your customer service and problem-solving skills, you will help people resolve their claims faster. You will collaborate with and provide administrative support services to claims adjusters and leaders. We offer career pathing and a variety or growth opportunities within our organization. This role will help you gain some of the essential knowledge to be more successful on that path.
Essential Job Functions
1. Screens and directs telephone calls while offering general assistance to customers as needed.
2. Initiates payment processing (bills, refunds, expenses, payment corrections, etc.)
3. Performs other duties as assigned.
4. Responsible for properly handling any outgoing and incoming correspondence.
5. Mentor and cross train team members.
Job Qualifications
1. Associates degree; two years of prior work experience with a history of high performance and high school diploma; or some combination thereof. IT, Data Analysis, Financial Services, or related experience
helpful.
2. Willingness to work flexible shifts, 7 days per week with 12-hour shifts for major catastrophes, and
overtime as needed for claim spikes.
3. Ability to grasp concepts quickly, pay attention to details, think through problems logically, apply high school-level math skills, and make appropriate decisions.
4. Demonstrates integrity.
5. Possesses strong English vocabulary, basic grammar skills, and professional decorum. Writing is clear and easy-to-read. Bi-lingual skills helpful.
6. Strong organizational skills and the ability to multi-task in a fast-paced environment.
7. Demonstrates active listening skills through effective use of questions, reflection, and empathy.
8. Demonstrates a bias toward exceptional customer service; experience providing customer service
preferred.
9. Demonstrates the ability to get along with work associates.
10. Proficiency in Microsoft Word and Excel required. Strong design and development experience in Access and Prezi preferred.
11. Basic knowledge of residential construction and repair techniques helpful.
Company
QuestPro is a full-service recruiting firm focused solely on the Insurance and Risk Management industry. From a recent college grad to an experienced professional all the way to a CEO, we save the day by seeking out the best in the business at all levels. Our services of expertise include Retainer, Direct-Hire, Contract/Contract to Hire and Consulting Practices.
- Website
- http://www.questpro.com/about/jobs/
- Telephone
- 972-960-1305
- Location
-
17300 Preston Road, Suite 350
Dallas
TX
75252
US
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