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Senior Director II, Advanced Analytics Independent Agent Insights - Global Retail Markets

Employer
Liberty Mutual Insurance
Location
Seattle, Washington State
Salary
Not Specified
Closing date
Jul 2, 2019

View more

Category
Actuary, Broker / Agent, Operations
Job Type
Not Specified
Career Level
Not Specified

Job Details

As the Senior Director of Independent Agent Insights, you will lead the Independent Agent (IA) Insights team, drive strategic decision-making and operational analytics for the $13 billion independent agent sales channel in the Global Retail Markets-U.S. business at Liberty Mutual. The team supports all business priorities across diverse sales operations for our Safeco personal lines and Liberty Mutual small business product lines and aligns with the GRM-U.S. strategic imperative to become #1 in the Independent Agent Market. This leadership role partners with the President of Independent Agent Distribution and the entire IA channel leadership team to achieve strategic objectives including improving sales effectiveness and efficiency, building agent engagement, and enhancing the customer experience. The role reports to the Vice President and Manager, Distribution Insights and is a highly visible position in the Agent Distribution & Service organization.

You will help drive future success by providing analytical insights on performance and developing actionable recommendations for improvement. You will succeed by partnering with operational leadership to develop strategic options, improve operational effectiveness, and enhance productivity across the IA channel.

A successful person in this role will:
  • You will identify, quantify and evaluate opportunities to enhance sales productivity and efficiency
  • You will drive strategic projects to completion directly and through others
  • You will lead annual sales plan development for the IA channel, partnering with Finance to build the financial plan
  • You will monitor and assess operational performance
  • You will define KPIs to track progress toward goals
  • You will lead high complexity and long-term projects and analysis to take operational improvements from concept stage to implementation
  • You will engage with and influence executive partners to build support for key objectives
  • You will lead a team of experienced managers and analytical / technical individual contributors
  • You will be responsible for building own team by selecting, developing and retaining top talent

Who is an ideal fit:
  • Highly developed quantitative analysis and problem-solving skills
  • Excellent leadership and communication skills
  • Proven ability to influence other leaders across an organization
  • 10+ years progressively responsible work experience in an analytically driven environment
  • Previous experience in consulting or operational analytics in insurance or financial services preferred but not required
  • MBA or advanced degree in quantitative field preferred but not required

What's in it for you:

We value your hard work, integrity and commitment to positive change. In return for your service, its our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

Were dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

Liberty Mutual is an equal opportunity employer. We embrace an environment that is free from all discrimination in the workplace, in its business, or by its vendors. Liberty Mutual values diversity and the differences and similarities of our employees. We foster a diverse and inclusive work environment that leads to better ideas, stronger teams and more innovative products and services for our customers. Learn more

Company

When people have a sense of security, they are free to relax, venture out, and live their lives. This is the feeling Liberty Mutual brings to the world every day. Founded in 1912, we are a global leader in property and casualty insurance, focused on protecting and preserving the lives and dreams of customers in more than 30 countries. With over 50,000 employees throughout the world, we offer you the chance to work for an evolving, growing company with a deep sense of humanity and a commitment to diversity and philanthropy. Join our team and go to work knowing that what you do matters. Because really it does.

 

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