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Account Manager

Employer
Accredited Surety & Casualty Company, Inc.
Location
Atlanta, Georgia
Salary
Up to $70,000
Closing date
Jul 28, 2019

Job Details

SUMMARY:

Serve as key relationship manager of assigned book of program business with respect to renewal retention. Identify operation/performance gaps and propose solutions. Coordinates and provides day-to-day service for Program Manager by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day to day contact and provides resolution for client questions and issues.


ESSENTIAL DUTIED AND RESPONSIBILITIES

  • Account Manager will Provide customer service to Program Manager using a consultative approach and relationship building, which includes program visits, inquiry response, utilization of product/program knowledge, participation in program meetings, and attention to other program needs.
  • Account Manager will be point of contact for Program Manager.
  • Account Manager will partner with executive team on assigned programs providing organizational and technical support.
  • Account Manager will monitor monthly Control Report for program performance.
  • Account Manager will provide monthly program performance status report to Management.
  • Account Manager will manage all changes affecting the program.
  • Account Manager will identify any issues with program performance and communicate to Management and Program Manager.
  • Account Manager will track and monitor any required resolutions regarding program.
  • Account Manager will assist CSR with resolving any program reporting issues related to monthly bordereau.
  • Account Manager will facilitate annual financial report compliance requirements as defined by company policies and procedures.
  • Account Manager will stay abreast of changing insurance markets and products to provide clients with the best options possible.

REQUIRED QUALIFICATIONS:

  • Bachelor’s Degree or equivalent years of experience.
  • Minimum 3 years’ of client facing experience in the insurance industry.
  • Ability to provide excellent customer service to global clients, while being attuned to cultural differences.
  • Proficient in Microsoft Office suite including Word, Excel, and PowerPoint
  • Ability to travel within U.S. and internationally and service clients located in different time zones.

PREFERRED QUALIFICATIONS:

  • Knowledge of insurance products.

Company

Accredited Surety and Casualty Company, Inc., located in Orlando, Florida, was founded in 1971 by Hardy M. “Hank” Snow, Jr. Snow was a former law enforcement officer who began his bail bond career in 1953.

The genesis of the modern bail industry began when Snow and others in the bail bond profession realized that they needed to move beyond agents putting up their personal funds or property in order to guarantee an individual’s appearance in court.

The impact of their leadership resulted in national and regional insurance companies accepting to underwrite bail bonds. Snow became a preeminent “voice of the bail industry” and was one of the founders of the Florida Surety Agents Association.

After suffering a debilitating stroke in 1993, Snow retired. His daughters, Deborah Snow and Sharon Jallad took over the company and have continued his legacy. Under the family’s leadership, Accredited has become one of the nation’s most well respected property and casualty insurance companies underwriting bail.

Accredited is licensed in all 50 states and the District of Columbia. The company has been rated “A” (Excellent) by A.M. Best for more than 36 consecutive years, is Treasury listed by the United States to write Federal Bonds and also specializes in writing Child Custody Bonds and Notary Bonds.

Accredited is represented by more than 1,600 bail agents nationwide. Our agents are the driving force behind Accredited and why we proudly say, “Our Agents Are Our Valued Partners.”

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