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Claims Manager

Employer
Accredited Surety & Casualty Company, Inc.
Location
Orlando, Florida
Salary
Up to $75,000 plus benefits
Closing date
Jul 22, 2019

Job Details

Oversees surety claims, ensures complete and sound claim settlements, legal reviews, and investigations when necessary. Relies on experience and judgment to plan and accomplish goals.

Job Responsibilities – Essential Functions:

  • Authorize decisions involving payments, and follow-up at time of file closure. 
  • Oversee claims and customer service issues.
  • Prepare management reports as needed or requested.
  • Coordinate and assist in systems training and development.
  • Coordinate and train new and existing claims adjusters.
  • Assist with procedure documentation and implementation.  
  • Provide guidance, interpretation and decisions related to department administrative and operational procedures.
  • Continue education requirements per license.
     

    Education:  High-school degree minimum, Associate’s or Bachelor's degree preferred.

    Experience:  Seven to ten years experience in insurance industry. 

    Skills: Managerial and organizational skills.  Typing, filing, and prioritizing of tasks, software skills:  MS Office, Windows, Data Entry, and Internet.

    Communication:  Excellent communication, phone, fax, and e-mail skills.  Ability to effectively communicate with employees, agents, and management.  Ability to communicate fluently in English.

    Specialized Knowledge, Certification, or Licenses:  Claims Adjuster License.

    Critical Success Factors:  Ability to work independently, delegate tasks, problem-solve, lead a team, work under strict deadlines, and multitask.  Familiar with a variety of the field's concepts, practices, and procedures.

    Physical Requirements:  Ability to operate general office equipment:  Keyboard, mouse, fax, copiers, and printers.  Ability to lift up to 50 lbs.

    Additional Comments:

    Position has access to confidential information:  Personal records, credit and financial info.

    Position has access to company funds:  Collateral disbursement, claims payments, recovery monies.

    Position requires high demand for results, ability to establish own goals, work closely with others, record keeping, and attention to detail.

Company

Accredited Surety and Casualty Company, Inc., located in Orlando, Florida, was founded in 1971 by Hardy M. “Hank” Snow, Jr. Snow was a former law enforcement officer who began his bail bond career in 1953.

The genesis of the modern bail industry began when Snow and others in the bail bond profession realized that they needed to move beyond agents putting up their personal funds or property in order to guarantee an individual’s appearance in court.

The impact of their leadership resulted in national and regional insurance companies accepting to underwrite bail bonds. Snow became a preeminent “voice of the bail industry” and was one of the founders of the Florida Surety Agents Association.

After suffering a debilitating stroke in 1993, Snow retired. His daughters, Deborah Snow and Sharon Jallad took over the company and have continued his legacy. Under the family’s leadership, Accredited has become one of the nation’s most well respected property and casualty insurance companies underwriting bail.

Accredited is licensed in all 50 states and the District of Columbia. The company has been rated “A” (Excellent) by A.M. Best for more than 36 consecutive years, is Treasury listed by the United States to write Federal Bonds and also specializes in writing Child Custody Bonds and Notary Bonds.

Accredited is represented by more than 1,600 bail agents nationwide. Our agents are the driving force behind Accredited and why we proudly say, “Our Agents Are Our Valued Partners.”

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