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IT Helpdesk - Hardware - Internship

Employer
Berkshire Hathaway GUARD Insurance Company
Location
Wilkes Barre, Pennsylvania
Salary
Not Specified
Closing date
May 29, 2019

View more

Category
Entry Level
Job Type
Not Specified
Career Level
Not Specified

Job Details

Overview

Berkshire Hathaway GUARD Insurance Companies is currently seeking an intern to support the IT department. As an intern you will be learning key fundamental business skills. You will be working in an incredibly fast moving business, and have the opportunity to make valuable contributions. As an Intern in our Hardware Services Team, you will assist on projects, new users setups, configurations, and hardware/software troubleshooting.

Responsibilities

  • Setup/image employee desktop and laptops as part of upgrade migration strategy
  • Install Software/Hardware for Telephony platform migration
  • Responding to individual Help Desk requests for IT support issues
  • Using IT Help Desk Ticket system to document, prioritize, and track requests
  • Coordinate setup of new employee resources
  • Diagnosing hardware and software related problems
  • Documenting systems, processes and/or procedures
  • Installing/configuring new computers/telephones
  • Installing software, patches and rollups to end-user workstations
  • Install software on desktops and laptops as required to support business needs
  • Troubleshooting printers/scanners/copiers
  • Maintaining inventory of equipment and supplies (cables, adapters, toner, ink etc.)
Qualifications

  • Must be currently pursing a degree in IT or any other computer related major
  • Experience with Microsoft Desktop Operating System & Productivity Suites
  • Laptop/Desktop Configuration
  • Troubleshooting/Diagnostics of Hardware & Software
  • New User Setup
  • Software Installation
  • Inventory

Company

At Berkshire Hathaway GUARD Insurance Companies, we want you to find your career — not just a job that pays the bills.  We pride ourselves on the fact that our company consists of energetic, talented employees who thrive on challenge and have helped create a strong sense of community within our organization!

Our business is expanding, and we are looking for new employees to fill a variety of roles.  You may find your niche with us as well as growth opportunities that allow you to reach your full potential and make a difference.  Berkshire Hathaway GUARD is still small enough that individual efforts have a large impact on our success!

Take a moment to browse through our career site, learning about our excellent benefits package, unique culture, and dedication to community service.  Once you've familiarized yourself with our company, see the positions available with us.  We think you'll be pleased with the career path that awaits you.

Company info
Website

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